Bank of America Financial Center N Euclid St, Anaheim

Bank of America Financial Center Reviews

• A

  Alexander Hernandez
  1

  This is the worst bank, don’t go there. Don’t deposit your money there. They don’t cash a check just because I’m not client , even know the check is from Bank of America.

  Response from the owner

  We appreciate that you took the time to tell us this, even though you were disappointed. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Look for the blue verified checkmark before communicating with a #BOA profile. ^chris

• J

  Jesse Franco
  1

  I recently had a check that was somehow stolen. the check was presumably washed chemically and then cashed at this branch location. I know due to covid and minimal staff there is little resources at the bank branches but I called many times and no one answers. The person that did this must have a checking account as i have herd tellers tell people in line before that in order to cash a check the need to have an open account. The person's name is Hector Edward Anton. Be advised Hector Edward Anton is washing checks.

• R

  Ramez Ayman
  1

  The worst service i ever had in any bank of America financial center. Terrible Manager and inexperienced Tellers. Dont waste your time going there, pick any closer financial centers

  Response from the owner

  Hi, Ramez. We're disappointed to read this and would like to know more about your experience. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• P

  Phillip Harvey
  1

  I had an issue at this location in where my atm card got stuck into the machine, when I asked for help with the issue the young lady that helped me by the name of Jessica then insisted I did not put a card inside of the ATM machine. She then asked to see my wallet because she saw what looked like an atm card. After clarifying the issue while the ATM machine said out of order she then hassled me and was unable to give me a solution to my problem or a clear time as to when a technician would be able to recover my card from the machine. There was no form filled out and none of my information was taken down to notify me when the card would be removed from the machine

• h

  harry
  1

  As a Preffered Rewards platinum Client Account holder with Bank of America, I always expect best service from them employees, but on yesterday with appointments when I went to this location to get Notarized my document, Ms. Paulina Rodriguez, Relationship Manager of this location, she told me that she can’t help me about because her time of leaving is 5:30 pm, which is same time of my appointment, and no one else Was available as a notary to this location. She refused me to get notarized because she want get pay for overtime and told me to go with AAA or UPS. I never expected this kind of bad experience.

• C

  Christopher Winter
  1

  This is not for the Branch but the whole Bank of America system. The world is open why are you still closing at 4pm on a Friday.

  Response from the owner

  Hello Christopher, we apologize for the inconvenience. We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated. ^mark

• M

  Mark Dinh
  1

  This place demonstrates what people hate most about big banks. The manager can not explain the banking procedures except with "the computer doesn't let us." He kept repeating as if I couldn't understand it the first time. It is hard for me to understand why they need a manager if the computer can tell them what to do. I wish I could rate this place with zero stars.

• R

  Robert Payne
  1

  Was told by teller, Noe Gonzales that I had to have my change rolled. How do you roll $2.71 in misc. Coin?

  Response from the owner

  Hi Robert. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• k

  katherine schieres
  1

  am currently waiting at the front desk for 15 minutes and not 1 person has even glanced at me or offered assistance . Normally I would not complain about this, if it was the first time it had happened However, it is the umpteenth time it has happened... Why have a front desk if you refuse to help the people standing at it, waving at employees for help while they ignore you???

• F

  Frankie
  5

  This Bank of America is awesome. Well they all are but this one is my favorite to go to. Melissa went above and beyond in helping me out today. Thank you Melissa!