SCE Credit Union - Southwest Branch S Lindell Rd, Las Vegas

SCE Credit Union - Southwest Branch Reviews

• A

  A10fanatic
  3

  Been with SCE for 11 years. This is the first time I've been disappointed with SCE. I mailed a check for deposit to the Lindell address on 7/5/21 it apparently has been lost. After calling the branch Natalia proceeded to explain that they don't receive mail at this address and only the Sahara Branch does mail in deposits and ATM deposits. It would be nice if that information was displayed online. Now how do I recoup the money(lost check). I believe someone at Nevada Power trashed it. I think it's ridiculous that each branch cannot perform mail in or ATM deposits. No where in the overview does it state no mail in or ATM deposits allowed.

  Response from the owner

  Hi A10fanatic. We’re determined to provide exceptional service and I'm sorry to hear we didn’t quite live up to that expectation. We appreciate your feedback as we are constantly looking for ways to improve. At your convenience, I would like to speak with you to discuss your experience. I can be reached at 800.866.6474 x 2256. Thank You - David Vidaurri, Manager of Member Experience.

• M

  M G
  5

  A bit off the strip, but the staff was very helpful. I came to make a deposit, my bank is a credit union in California and they took care of me quickly, efficiently and with a great attitude. Thank you for the cookies!!

• S

  Skyler ison crack
  1

  No one answers the phone. No one returns anyones calls even if a voicemail is left.

  Response from the owner

  Hi Skyler. We’re determined to provide exceptional service and I'm sorry to hear we didn’t live up to that expectation. I would like to speak with you to learn more about what happened and see if there is anything we can improve on. I can be reached directly at 800.866.6474 x 2256. Thank You - David V., Manager of Member Experience

• c

  chris rashbaum
  5

  Vanessa was amazing! My uncle has used these guys for years nothing but great things to say about them.

• F

  Ford Diesel
  5

  Helped me with my transactions even though I am based out of a different credit union in a different state. Very professional and incredibly polite

• D

  Don Charley
  2

  Slow and generally short, less than helpful.

• D

  Drew Ferguson
  1

  Staff not very helpful, miscommunication caused some issues

  Response from the owner

  Hello Mr. Ferguson, I'm sorry to hear you didn't have a good experience at our branch. Would you be willing to give us a call, so we can learn more about it? If so, please call us at 800.866.6474 and ask to speak with Mike Campion. He is the director of our Southern Nevada branches. Thank you!

• G

  Gwyn Gensler
  5

  They are very friendly and helpful !!!