Sandia Laboratory Federal Credit Union Palmilla Rd, Los Lunas

Sandia Laboratory Federal Credit Union Reviews

• J

  Jordan Hendren
  5

  Such a great bank/credit union. Have a auto loan and personal loan and approval was so quick and easy. Saw another negative response review talking about the difficulty paying an auto loan, I find paying my auto loan simple. I have a older bank account with direct deposit so I pull out money and deposit (to avoid the electronic transfer fees from my other bank) into my Sandia Labs account and easily pay/transfer my payment each month. Will continue to go to so Sandia Labs for any future needs, loans or home/auto loans.

• O

  Octoberbrandi Mua
  1

  Hardest bank to go through with car loan. Payment options are not easy. You can’t just call and pay over the phone or they charge $10 dollars. You can’t just pay online or they force automatic transfers. Where is the simple pay car loan now option? Not having a great experience.

  Response from the owner

  Hi Octoberbrandi, Thank you for taking the time to leave a review. It is our goal to provide outstanding service to our members and we're sorry you had a negative experience with trying to pay your auto loan. We value your feedback and your comments have been shared with our management team. If you would like to speak directly with a branch manager about your experience, please give us a call.

• J

  J Vigil
  1

  I have had an account with this bank for 20 years. I love this bank however, not this branch. My daughter got paid from her new job which is a very exciting and very rewarding experience for her, so we went in to cash her check. Our teller called us up to be helped and she was very uninformative, rude, and condescending to us. She is an older lady, heavy set and second from the left as you walk in. I have never had this type of experience at SLFCU EVER. Hopefully management figures out what the problem is and corrects it.

  Response from the owner

  Hello J V, We're sorry you've had a negative experience. We strive to give exceptional service and are disappointed your recent visit didn't meet our standards. We'll make sure your feedback is shared with branch management, but if you would like to speak with us about your experience, please call us at 505.293.0500 and we can pass your contact information along to the branch manager.

• E

  EJ Tapia
  5

  Credit Union that cares for its customers. Better than other Banking options and these people will help actually help you. Other Banks take advantage of their customers. This bank is here to help not rob you of your hard earned cash.

• M

  Melissa Julian
  1

  All I am going to say is I'm glad they are just my checking account. Any thing past that, no thanks.

  Response from the owner

  Hello Melissa, We're sorry you've had a negative experience, but appreciate your feedback. We strive to give exceptional service to our members and will share your comment with branch management. If you would like to speak with us about your experience, please call us at 505.293.0500 and we can pass your contact information along to the branch manager.

• I

  Ivonne Munoz
  5

  Every time I visit this branch I’m in and out. I always have a great experience. This is by far the best bank I’ve ever had my accounts with.

• B

  Basilio Bencomo
  5

  The ladies were very nice and knowledgable and welcoming. Great coffee and donuts. No base boards

  Response from the owner

  Hi Basilio, Thank you for your review. We appreciate you taking the time to share your experience.

• Y

  Yazmin Ochoa
  4

  We have this bank and no problems so far better than wells Fargo.

• E

  Esmeralda Siemkes
  5

  Great people who listen make banking easy.

  Response from the owner

  Hi Esmeralda, Thank you so much for taking the time to leave a review! We appreciate you being a member of SLFCU.

• V

  Valerie S
  5

  Love this branch. Great service & close.