Ruoff Mortgage N Oak Dr, Plymouth

Ruoff Mortgage Reviews

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  Jacqueline Knudsen
  5

  My husband and I cannot say enough wonderful things about our first experience with Ruoff. They were so helpful and prompt. They addressed all of our questions and concerns without feeling like we were left in the dark or just another paycheck. They discussed our options and listened to us. Thank you, especially, Jessica Prater and Steve Hissong.

  Response from the owner

  Hi, Jacqueline. That's great to hear! Thank you for putting your trust in Ruoff Mortgage!!

• J

  Jessie Hill
  1

  Talked with Jessica in August of 2020 who suggested I just get a better paying job during the midst of covid. Whitney was very nice and helped us work on our credit. But once we were finally approved no one reached out to help guide I. What the next steps were until we were already closing on our house. Highly recommend Laurie over at Interra Credit Union. She kept us well informed and educated about the process.

  Response from the owner

  Hi, Jessie. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at [email protected] so we can learn more.

• M

  Mary Beth Meyers
  5

  Steve Hissong and his team couldn't have been better to work with! They took a very challenging deal and worked their magic. From the moment they were involved, they took every challenge in stride and hit it head on, communicating exactly what was needed to all parties. Professional, effective, problem solving, friendly and humorous are just some of the words to describe this team. Outstanding Service! Thank you so much from myself and my very happy client!

  Response from the owner

  Hi, Mary Beth. Thanks for taking the time to share your positive experience. We truly appreciate it!

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  Gwen Hornstein
  5

  Jessica Prater is wonderful to work with. She is never too busy to take time to make sure you understand and will take time to answer and explain any question you have. Ruoff is very easy and smooth to work with for your mortgage!

  Response from the owner

  Hello, Gwen. We appreciate you taking the time to share your experience and provide your recommendation of Jessica and the Ruoff Mortgage team. Thank you!

• R

  Ramona Jirebie
  5

  Ruoff Mortgage made the home buying experience stress-free. Highly professional and efficient. Their reply time-awesome. If I had a question late at night, I would email Stephen Hissong, I knew I'd have my answer first thing in the morning. Thank you!

  Response from the owner

  Hi, Ramona. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!

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  Michael Werner
  5

  Ruoff Mortgage was wonderful to work through! Our agent, Tiffany was very knowledgeable and responsive to us when we had questions.

  Response from the owner

  Hi, Michael. That's great to hear! Thank you for putting your trust in Ruoff Mortgage!!

• j

  jody Thornton
  5

  I worked with Steve Hissing & Ruoff Mortgage on the purchase of my first home. The level of care, attention to detail, and professionalism demonstrated by Steve and his team far surpassed my expectations. As a first-time home buyer, I really appreciated Steve’s honesty and transparency throughout the mortgage process. His team stays on top of every detail and is there for you every step of the way to answer any questions and address any concerns. I highly recommend Steve Hissong & Ruoff Mortgage.

  Response from the owner

  Having the best experience is what we want for all of our customers but especially for our first-time homebuyers! We understand that buying or refinancing a home isn’t always a simple task but we are so glad we made the process as stress-free and friendly for you. Congratulations on your new home!.

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  lindsay straeter
  5

  I've worked with Jessica Prater with Ruoff out of Plymouth several times and she does a fantastic job! Highly recommend!

  Response from the owner

  Hi, Lindsay. Thank you for taking out time and sharing your experience with us.

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  Heather Green
  5

  Ruoff made my home-buying experience amazing! Every step was explained and the Loan Butler kept me informed about what was coming next.

  Response from the owner

  Hi, Heather. Thanks for taking the time to share your positive experience. We truly appreciate it!

• W

  William Downey
  5

  Easy, professional, and fast! If you're in the Plymouth, IN area, ask for Jessica Prater! She's amazing!

  Response from the owner

  Thank you so much for your kind words, William. We really appreciate you taking the time out to share your experience with us. Cheers, Ruoff Mortgage