REV Federal Credit Union E Main St, Moncks Corner

REV Federal Credit Union Reviews

• r

  rodica cerescu
  1

  If you try to reach them over the phone it is almost impossible or you have to spend over 2 hours when someone will answer, very bad experience.

• M

  Mary Talbott
  1

  If you are considering becoming a member...three words for you.. DON'T DO IT. In fairness I should say it will work out great if you are extremely wealthy and have a large supply of cash on hand. New members have their checks held for 10 business days which actually becomes fourteen days because of the weekends. Understandable if deposited check was a personal check or from a sketchy business, however when you deposit a check that you receive every other week from a multi billion dollar company you would hope some common sense and/or customer service would come in to play. Furthermore when you can prove that the funds have already been released from the writer of the checks account...it can only leave you believing that REV Federal Credit Union is certainly enjoying the benefits of your money in their funds before they release it to you. Shame on me for not researching them further. I will be canceling my membership and going to a credit union that has a MAXIMUM hold of 5 to 7 days. The people that work there are lovely, the leadership displayed in this ridiculous policy setting is appalling.

  Response from the owner

  Hello, Mary - It is our policy when opening a new membership that is not set-up for immediate direct deposit to place various funds on hold. This policy is in place to protect you as the account holder. We did share this with you when you opened your account and are happy to discuss this matter in more detail.

• S

  Sheila F
  5

  Everyone there treats you with such respect and always greets you with a warm smile and is eager to help. I've spoken with Ms. Dana on the phone and she is so sweet she always returns my calls and emails, thanks so much!

  Response from the owner

  Thank you for your membership, Sheila!

• J

  Jennell Lee
  5

  I was so impressed by the way I was treated at Heritage Trust Federal Union in Monks Corner, SC. Being a new customer, I really did not know what to expect. I was treated like someone who mattered, knowing I was just another customer with a need. Thank you for providing a staff who know how to treat their customers! The kindness and hospitality you showed to me was absolutely awesome!

  Response from the owner

  Jennell, Thank you for sharing your experience with our Moncks Corner branch team!

• M

  Mary Smith
  5

  Christine Reaves was very helpful, before I left the bank she answered all of my questions and made sure I was back on track , very patient and professional '' Great Customer service.

  Response from the owner

  Christine is an absolute Rock Star! Glad to hear she took such great care of you.

• A

  Allyson Barrington
  5

  Christine Reaves is hands down the best. She is professional, kind, patience and just a pleasure to work with. Each time I purchased a car I have called her and she has made it such an easy and pleasurable experience. Highly recommend!!

• C

  Candy Vodarick
  5

  Have been dealing with this bank for a very long time always a good experience

  Response from the owner

  Loving the feedback, Candy. Thanks for being a member-owner.

• d

  danielle baker
  5

  They have always been amazing with my financial records and accounts, reccomend them to anyone who is looking for a good friendly bank

• N

  Nan Cline
  1

  So far horrible- I want to talk to someone about opening an account and I just continue to get in a voice mail loop! I guess they do not want new business!

  Response from the owner

  Hello Nan, we're happy to help you about that process. Please contact us directly at [email protected] and we can walk you through the process. New accounts can also be opened on our website.

• n

  niyah terry
  5

  great experience made an account today :)

  Response from the owner

  Thanks for your membership, Niyah!