Resource Bank Bethany Rd, Dekalb

Resource Bank Reviews

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  Donna Borthwick
  5

  I work for resource bank and really enjoy it. The people are great, the customers love us. And we do more then most banks do: we have a post office, accept DeKalb county property taxes, process plate stickers in the lobby(non-customers must pay by cash), have multiple checking accounts to meet your needs,savings, loans, insurance (need insurance on your summer camper,boat or other vehicle?) We have it😊... Oh, did I mention, we're also open on Sundays? And we're hiring too. Stop in for an application ( Mention my name). 😊

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  Pamela Olsen
  5

  What a great team. Have been with them for 15 years always great service. Today Carol in mortgages went above and beyond to straighten out a miscommunication on a house loan. What looked like a possible delayed by several days or more closing was resolved today. Thanks to Carol and Bertha and everyone else who worked on this.

• D

  Doug Schertz
  5

  We moved here two years ago from Champaign...in all our many years of banking...we aren't spring chickens...this is by far the best bank we have been associated with by far!

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  rob carlson
  5

  Best bank ever, I have been with resource for years. Their customer service is amazing. I have been a lower income customer of theirs. I have been overdrawn many times. They work with whatever I have thrown at them. Even when I have been overdrawn, they work with me. They are a smaller bank, and they understand where lower income people come from. I feel right at home with resource. Thank you guys for being such a good bank!!

• J

  Jeff Lampas
  2

  I was a customer with Resource Bank and found their service to be poor and rude. Not at all flexible in the business dealings and I would not recommend. I wish I could give them a negative score. Too bad they lost a good customer...

• J

  Jim MacMurdo
  5

  Have been a customer for over 30 years, Resource has consistently provided some of the finest customer service of any bank.

• M

  Melissa Butts
  5

  We have used Resource Bank since 1993. They are helpful and their customer service has been stellar.

• J

  Jacob Leeney
  1

  Very slow and sometimes rude customer service. That is, if they pick up the phone.. I called four times in the last 3 business days during business hours and they only picked up once. I will soon be switching to a different bank.

• K

  Kristi Kendzie
  3

  Have to double check all transactions through drive thru. Usually have to go back through to fix mistakes

• A

  Amy Swanson
  5

  I've been a customer of Resource since 2008. Wonderful customer service