Republic Finance E Emory Rd, Knoxville

Republic Finance Reviews

• J

  Julia St. Cyr
  1

  This is the only company that had absolutely nothing to offer to assist with people affected by the Covid19 virus. The people working there are very nice and have nothing to do with the policy. All I can say is shame on whoever is the CEO. I will be sure to warn everyone before they bring this company their business.

  Response from the owner

  Thank you for your feedback and concerns! We appreciate you taking the time to contact Republic Finance to let us know about your experience. We would like to apologize for the recent frustrating experience you have had with us. It is always important for us to work to resolve complaints as customer service is our priority. We wish to discuss this matter with you; please feel free to contact us at 1-800-317-7662 or republicfinance.com/contact.

• G

  Gilbert O'String
  1

  Terrible customer service. Tried to co- sign a loan for a friend, but was told by Robin that I don't have a credit score. First of all, everyone over the age of eighteen has a credit score--it moght be bad, it might be good, but everyone has a score. Second, if I don't have a credit score, then how do I have two active credit cards, including a Capitol One Platinum card? When I home, I searched my score on Experien, the same service Republic uses. Sure enough, both the credit cards I have, and my score, were plainly visible. I tried to do the co-sign by phone. It was near closing time. I think that's why Robin tried to insult my intelligence the way she did. She didn't want to do the paperwork. Even worse, she hung up on me!

• t

  thomas albrecht
  1

  Avoid this place like the plague. Why can't I give them a zero star rating. Biggest scam/ripoff ever. Used them for one small loan, paid it off immediately, and have now somehow accumulated 3 larger loans that are scheduled to be paid over a 30 month period. Never received, or was aware of any of this. Not until I began noticing automatic withdrawls from my checking account with no description every month. Whenever I call them they are dismissive and just continue saying, "well, you would have had to okay this". Crooks, Thieves, Scam Artists, Scum

• c

  christy smith
  1

  I have NEVER experience such rude and unprofessional customer service from this office. whatever you do, don't fall on hard times because they could careless. I understand the business aspect and they need their payments, however when it comes to 2-3 phone calls a day and a letter every other day .......... that harassment. Never will I ever recommend them to anyone!!!!!!!!!!!!!!

• V

  Vanessa Williams
  5

  I haven't had any problems in the last 3 year's making payments on our 2017 RV...TVA IS AWESOME😊

• R

  Rachel Smith
  4

  New staff is very nice and professional. High rates, but they are willing to work with you to help you get what you need done.