Reliant Credit Union Holt Rd, Webster

Reliant Credit Union Reviews

• E

  Evan Cordaro
  2

  I've never seen more than one teller serving walk in customers, even on busy Friday afternoons. They are always friendly though, and I know it's not their fault. This is a direct result of poor management. Expect to wait an unreasonable amount of time to make any type of transaction at the front counter. 2 weeks ago I waited over 20 minutes to cash 2 checks. I would never join this credit union and only visit due to the fact I can make deposits into my bank account through this branch.

  Response from the owner

  Evan, we are sorry to hear that you have experienced long wait times at our Webster branch. Please know we take comments like this seriously and constructively and will share with our branch team. It may be worth seeing if your current credit union offers Mobile Check Deposit.

• E

  Elk Hunter
  4

  Friendly staff, great Credit Union, easy access in and out , drive thru and 24 hour atm. Minute off the 104 highway.

• M

  Mandy M
  1

  Not educated enough on their own policies. Made my dying mother come inside so we could close her account and get her money when all the teller had to do was tell us we could use drive up or get a supervisor.

• D

  Declan Mcbride
  1

  If I could negative 5 stars I would. Extremely unprofessional, disrespectful and rude employees. Surprised they stay afloat.

  Response from the owner

  Declan – We would appreciate an opportunity to speak with you to learn more about your experience. Please call us at 800-724-9282 at your earliest convenience.

• r

  rebecca camp
  5

  I've been banking with them for over 25 years now