Reliant Credit Union Benton Pl, Sodus

Reliant Credit Union Reviews

• S

  Scott Coulter
  5

  Reliant was amazing! Leah and Meghan are awesome! Thank you for making it so easy and saved me money! I will recommend you all to friends and family cause you truly are the best!

• W

  William Howard
  5

  Very professional staff very knowledgeable on your banking needs. I recommend doing business with Reliant credit union.

• K

  Keenan Sims
  5

  Great auto loan rates and application processing with website. Processed everything remotely without having to visit a branch.

• R

  Ryan Travis
  5

  I'll try to keep this as short as I can. Bad things happened, my credit was destroyed after years of great credit. Things got better but I needed some help to get things where I wanted them to be. After trying many banks telling me there was nothing they could do to help I stopped at reliant. They took the time to listen to me and go through every option available to me in great detail. I could go on and on about my experience but I will just say I strongly suggest you stop in.

• L

  Lynne Ginnane
  5

  Employees are always very professional and I feel that my money is safe and accessible at Reliant!

• J

  Justin Sipple
  5

  I wouldn’t do banking anywhere else. Reliant in Macedon is a great bank and has a great bunch of people working there.

• M

  Mistifer2 Floss
  1

  Will be changing banks after many years of being a loyal customer. Last Monday found I found out I was in the negative in my checking account. Come to find out I paid two mortgage payments. Was my fault but asked them to cancel the checks and put back into my account. She said two days. Four days later no money. Now it’s 8 days later and I’m stuck behind in making payments because my mortgage company has all my money

  Response from the owner

  Melissa, we’re sorry that you are having a challenge getting your over-payment funds returned. We were happy to assist you today and hope that your mortgage company is able to speedily return your funds. Our members are very important to us and we were glad to help you out.

• R

  Rick Walther
  4

  We needed a car load to buy out the lease on our van. The experience was very easy and pleasant while messaging with a rep.

• M

  Martin McKinney
  1

  Members are treated as just a number. 20+ years I have been with wcta, now reliant. As the change over and the down hill of the company continued since it's conversion to reliant so has my use for this facility. Over a $41 negative balance, I get threats and account disabled so when I was able to get to one of the few affiliated branches out of state to put money in to correct this, they are unable to make deposit to fix issue. When l spoke to rep, I said I would try to get there that day, as my busy schedule turned out, I wasn't able to till the next day. So because of one day, they made it so I had to waste more time to give them the money they were demanding yet made it so I could not give it to them. As someone who travels across the country. It does make it hard to bank, which is why I kept this account, but will be looking for a better place that actually values it's members.

  Response from the owner

  Hi Martin, We’re sorry to hear that you’ve had a difficult experience. We recognize your concern, and will be reaching out to you shortly. We also appreciate your feedback; you’ve allowed us to take a look at what happened and evaluate what we could be doing differently. We are in the business of helping people, and we look forward to helping you. Thank you for your membership.

• B

  Brianna Cole
  5

  Always courtesy & cleanliness when I walk through the doors at Reliant Credit Union in Canandaigua NY.