Reliance Bank Hawbaker Industrial Dr, State College

Reliance Bank Reviews

• S

  Suze Zimmerman
  2

  No one ever answers the phones. I was lucky and got through once this morning on my third attempt. I dic receive their voice-mail back, but have been unable to reschedule them for the past hour.

• C

  Charles Rhodes
  1

  This is actually the worst bank that I've ever had. They're THAT bank, don't be THAT person. Go to a nicer place, it will be worth it.

  Response from the owner

  Hi Charles - I see you left a 1 star rating, but no details about your experience with us. I would love to hear more about how we can serve you better. - Customer Service

• M

  Megan Dutrow
  1

  Horrible with mortgage loans. Originally went there because we were told they won't sell the loan to another bank, but their lack of response and knowledge is astouning. Trying to email them would take approximately two days to receive a response and there were minor mistakes made when calculating a payment for a potential house. Originally they seemed to know what they were doing but the further we got invested into looking into a property the more mistakes that were made and the more frustrated I became. When the issues were brought up in an email in a firm but civil manner I never got a response! They completely ignored me and this was the manager I was speaking to! I will never recommend anyone go to reliance especially for a mortgage!

• d

  darika cornman
  1

  Horrible! Over a week to get a response about a land loan, which ended In the land being sold to another couple... (Happened before too.)I called numerous times and got no response back. Also an email was sent back as one of my “responses” back after about 5days but the email wasn’t even to me it was to my mother in law whom has an account there. I do not! (hmm HIPPA violation I’ll be checking into that) If I would have received a phone call back after my numerous attempts to get answers. The land would not have went to someone else! Really beyond irritating! How hard is it to call back and give someone an update on what is going on??

  Response from the owner

  Darika, we regret to hear that your interactions with this branch have caused such distress for you. Our guests should never feel anything short of completely satisfied with our services. We intend to reach out to you regarding this incident, and we sincerely hope to improve your opinion of Reliance Bank.

• K

  Kim Bytheway
  5

  Everyone is friendly & knows your name. Great bank!

  Response from the owner

  Thank you so much, Kim! It's easy when we have such awesome customers.

• H

  Harry Poorman
  5

  The only place I will bank. Everyone knows your name and they are very helpful.

• c

  cindy garispsu
  1

  very rude Teller manager. needs customer service training

  Response from the owner

  I'm very sorry you had a bad experience. Please contact me at [email protected] so we can resolve this issue. Thank you!