Regions Bank E Vine St, Murfreesboro

Regions Bank Reviews

• M

  Micah Armani H
  1

  I am not the guy to write bad reviews for companies but I am highly disappointed and very unsatisfied with Regions Bank specifically the City Center Branch in Murfreesboro, TN. I would say over the years this has been the worst banking experience I have had. I made a $700 dollar deposit transaction in cash at the outside ATM, as soon as I put in the cash the the screen went black and it locked me out of my account. These ATMs are poorly managed and are consistently error ridden. This transaction happened on May 24th and I still don't have the funds in my account as of June 14th. Working with Matthew the bank manager has been horrible. He is not proactive, shows no concern, or care for getting things resolved. Im sorry for the other great tellers that have tried to help me with the little power they have. Im sorry they have to fall under his leadership.

  Response from the owner

  We're sorry to hear that you feel this way. If we can further review the account, please feel free to email us at [email protected]. -Ana

• O

  Orin Templeton
  1

  There is a uppity girl that works there as a teller that has caused me to close my account and leave this bank. Her name is Robin Matthews. She confronted me and yelled at me to,"Get out of MY branch!", simply because I asked for proper customer service. She has the kind of temper, impatience, and stupidity that is not helpful as a customer service employee.

  Response from the owner

  This is very concerning for us to hear, Orin. If you send us your phone number to [email protected], our team would like to follow up to learn more. -Tyler

• B

  Brenda W.
  5

  The service here is exceptional. Always friendly and welcoming. Takes time to research questions asked to make sure you are provided the services you need. Highly recommend for your banking needs

• S

  Sarah Henderson
  1

  Would not recommend for refinancing a home. Communication was severely lacking and the process took much longer than it should have.

  Response from the owner

  Hi, Sarah. If you send your phone number to [email protected], we'll call to learn more about your experience refinancing your home. Thanks for bringing these concerns to our attention. -Tyler

• S

  Sarah Patterson
  1

  The bank was fine but my experience was terrible. Every employee I spoke to was horribly rude. I have worked all over the United States and this bank in particular was the worst by far that I've ever been to!!!!!!!!!! The employees that worked there that day had the rudest attitudes I've ever had to deal with.

• S

  Sandra Watkins
  5

  Great bank, the employees are always trying to help from setting up a loan to helping with your credit rating.

• S

  Sandi Drake
  5

  I've been to 3 different locations and the people at each branch have been very helpful and treated us with respect.

• T

  Terrilynn Gray
  4

  KIM SET DOWN WITH ME AN TOOK CARE OF MY ISSUE, CREADIT CARD FRAUD ON MYSELF. SHEIS MY BANKER FOR LIFE.

• A

  Austin Sauer
  1

  Who doesn't love being spoken to like a child and treated like you're a waste of the teller's time?

• a

  angela montgomery
  4

  Bank is great but Google has the wrong time for hours