Regions Bank E. Hwy, Clermont

Regions Bank Reviews

• M

  My Way
  1

  I drive 20 ml to kiss the door! I need deposit money for pay my bills! "System down" 2 months ago I come to use Western Union...NO ONE in this branch know HOW use it!!! I been with Region for over 20 years...I think it time to found new bank 😭

  Response from the owner

  Hey, there. We're sorry to hear of your experience and would like to learn more about what happened. If you send your email to [email protected], we'll reach out. -Tyler

• D

  Donghoon Lee
  1

  Why is it that you guys can’t do something that other regions said is so simple with two forms of ID?

  Response from the owner

  Hello. Your review and feedback are very important to us! Let’s lean more on your question and see how we can better serve you. Please email us at [email protected] to share more. Our team will be happy to engage with you and respond as soon as we can. - Hector

• L

  Lovely Rose
  1

  Called just to ask about an item posted on our checking and teller Chelsea ripped our head off! Very rude, argumentative, aggressive, arrognant. No one should be talked to in a demeaning way!

  Response from the owner

  We want to learn more about the experience you had at this location! If you send us your phone number to [email protected], we'll be sure to follow up! -Tyler

• i

  ileave reviews3
  1

  I have accounts in 4 different banks in town and this is by far the one I regret using. worst branch ever.

  Response from the owner

  We don't like hearing that you feel this way. If you would like to further discuss your visits, please send over an email to [email protected]. -Ana

• C

  Cynthia Mobley Howell
  1

  I generally have a great experience when interacting with personnel at Regions; however, on Monday, June 7th, I spoke with the Branch Manager here in Clermont, Florida, who said her name is Lizandra Lembeck. She was one of the RUDEST people that I have encountered in a very long time in a business setting. She needs some intense training on customer service. I would like to know where to go with my concerns since the online pathway is quite confusing. Regions would fare well to rethink this woman's position. We are living in very unusual and trying times right now and the last thing needed is to have to deal with someone of this nature. I hope that Regions Bank takes this seriously.

  Response from the owner

  We're sorry to hear of your experience at this location, Cynthia. We've made sure to pass this feedback along to our Complaints team, so they can review this situation a little closer. -Tyler

• C

  Colin Lundy
  5

  The only experience I have here is with safe deposit boxes and its always been fantastic. There is always someone who greets me when I walk in and they are sure to make your experience a warm one. If I still used a brick and mortar bank (opposed to online banks), I'd definitely chose Regions based on the service at this location.

• S

  Sea Lee
  1

  The manager and teller both lied to my attorney and also the manager, she took legal info to freeze account when I personally visited but never did so which ended up having money keep draining out of deceased family member’s account for months. I would never recommend this Clermont branch because of the people work there. Bank lying to customer? That’s just wrong.

  Response from the owner

  We're sorry to hear this was your experience. We'd be glad to learn more to document your concerns. To further discuss feel free to email us at [email protected]. -Trish

• D

  Danielle Bilbruck
  5

  I had an issue with another bank and the branch manager is definitely the customer's advocate. She was incredibly helpful and puts her customers first.

• A

  Amed Maldonado
  4

  Rude customer service from one teller. The rest of the staff is great. Issue slightly corrected

  Response from the owner

  We're sorry to hear you experienced a negative customer service experience at this location. If we can help or address your concerns, please send us an email to [email protected]. -Tyler

• Y

  Yaz Haynes
  1

  Worst bank in my life taking money out of my account just because I want money out of my account makes no sense close my account today

  Response from the owner

  We don't want to lose you, Yaz. Please send us your phone number to [email protected]. Our team will call you. -Tyler