Regions Bank Camp Creek Pkwy, East Point

Regions Bank Reviews

• M

  Michael D
  1

  They scam you into applying online and setting up online banking and depositing money into your. Then they disable the account and freeze your deposits until you visit a branch to verify who you are. Definitely something they should advise upfront. Then if you want to cancel the account they charge you $25 🤣 Deceptive practices for sure

  Response from the owner

  We don't like hearing that you feel this way. If our team can further speak with you, please send us an email with your phone number to [email protected]. -Ana

• K

  Kevin Woods
  1

  Absolutely the WORST bank employees!!! RUDE!!! They ALL need a class in being professional at work. I use Regions all over the states. This bank has caused to to seriously consider leaving.

  Response from the owner

  Hello, Kevin. Thank you for sharing your review and feedback, it is very important to us! We are so sorry for the negative experience you had while visiting us. Our team will make sure to forward this experience to the appropriate teams in efforts to improve our service and treatment towards you and our community. If we can be of additional help, please email us at [email protected] to share other banking related questions or inquiries. We’ll be glad to respond as soon as we can. - Hector

• Q

  Quasar Alexander
  1

  The worst bank in the whole USA. Stay away.

  Response from the owner

  Oh, no! We don't like hearing that you feel this way. If we can speak with you, please send us an email to [email protected]. -Ana

• D

  Dree Rallings
  5

  The teller Mia gave me exceptional customer service today. She went above and beyond to make sure that I was well taken care of. The best experience I’ve had at a bank in a while. Thank you for helping me today 💐

  Response from the owner

  We want you to have the best experience, so we're happy to hear that the branch was able to assist!

• T

  Tre Truitt
  5

  My first time visiting this location the manager or general manager not really sure was very courteous showed a lot hospitality very nice professional tellers seems to hard working, as well as working together as a team

  Response from the owner

  Hello Tre! Thank you so much for taking the time to share this kind experience! Our team hopes that we can continue giving this type of service every day. - Hector

• T

  Tammy Smith
  1

  This place cashed a fraudulent check off my acct for over $1200! Felony. I don't even live in the area and the thief didn't have an acct there! There was no address on the ck! Yet, the bank employee cashed it. Hmmm. Do not bank here!

  Response from the owner

  Hello Tammy. We understand how concerning this situation might be for you. That’s a substantial amount of funds we would like to investigate for you. If you can connect with us via email, please send one to [email protected] and include your phone number. Our team will make sure to give you a call. – Hector

• L

  Leah Davy Kennedy
  1

  Terrible customer service. I was told that if I referred a friend that I would be given a $75 visa gift card and the person I referred would be given a $50 visa gift card. That never happened even after several follow ups with the Branch Manager. I also suffered many times because the online banking app would fail and I couldn’t access my bank account. The straw that broke the camels back was when Regions closed my account for having a $0 balance, without prior written notice. The caveat is that this account is just an account I use to transfer money to for my kids. The account is used daily and the balance fluctuates between a few hundred dollars and a couple of dollars, depending on the amount needed at the time. However this account usually has a very low or $0 balance. Why they abruptly decided to close my account, again without prior notice, is ambiguous to say the least. I however did do some research and found that Regions is a struggling bank and acquisitions are being considered. With that said I would highly recommend not using this bank.

• J

  Jakiyah Whetstone
  1

  If you are in a rush don't come to this location, the tellers are soooooo slow . Lady is rude! I tried to get a certain amount out she told me I couldn't , I went to a diff location and they did it no questions asked . Believe the bad reviews

  Response from the owner

  We don't want this to be your experience, Jakiyah. Please send your phone number to [email protected] and we'll call you. -Tyler

• K

  Kafiah Winston
  1

  Customer Service is HORRIBLE!!!! To start... I call at 9:16am no one answers... I call back at 9:20am they pick up and hang up... call back same thing... and since you can't speak to any branch other than who they have assigned as your opening branch.... I call back ... pick up and hang up again....try back ... pick up and hang up again...so I try again...they answer...finally...I explain my issue... I'm told I need to speak to the branch manager but the Branch manager is never in and because he is the only person in the bank who is authorized to do ANYTHING.... nothing can get done... how in the world is this even possible. Branch manager out for a week ... I ask if there is someone else who can assist??? Nope ... no assistant managers... no supervisor... nothing... On hold now for almost 35 minutes....finally come back and say he has no idea when the branch manager will be in and he’s going to call me back....How do you operate as a bank when there is never anyone there to service your customers?!!!

• H

  Hailey Campbell
  5

  Friendly staff, very accommodating , fast and efficient. I have been going here for over 15 years and absolutely love the staff and atmosphere.