Regions Bank Cypress St, West Monroe

Regions Bank Reviews

• A

  Abigail Potor
  1

  Always get shorted for my business at the commercial window, sometimes it's 5 dollars sometimes its a dollar sometimes its a penny. I think they finally replaced the teller who refused to make change from a deposit. I would give her 300$ With a deposit slip for 182.82 and ask for the rest to be broken up into one's and fives and rolls of change and she would just repeat over and over that they don't give change from deposits. So I told her that I needed change then I needed to make a deposit? The new teller doesn't say anything when I ask for change and a deposit. This regions was still rude on the phone when calling to ask about the money I was shorted on and was rude to our sister stores employee when she called because they hadn't deposited money they received two days ago

  Response from the owner

  Hi there, Abigail. We'd like to learn more about these experiences and ensure our Complaints team is made aware. If you send us an email to [email protected], we'll reach out. -Tyler

• M

  Mary Tilley
  5

  I have banned here for a very long time I would recommend Regions bank to anyone

• L

  Lo rayne Loves
  1

  I am a EX-regions account holder, and as I skimmed threw a few reviews others have input I felt a sudden urge to be much obliged myself. Lol they are 9 times out of 10 going to be pretty rude or snooty, no road side manner lol (wat trying to be funny). The need to CHARGE people whom could be potential clients to cash one of their OWN CHECKS there is infuriating to me. I would understand if it were a check from a different bank or something but to charge to cash one of their own checks from a current account holders account made out for the person cashing it is a BIG turn off for anyone that may have wanted to open an account with them I'm just giving some constructive criticism to them and anyone wondering if they charge for petty or unnecessary fees that font make sense....hope you all have a wonderful and blessed eve!!🙏🙌🙂☺️🌞

  Response from the owner

  Your feedback is very important to us, and we'd like to ensure these concerns are addressed. If you send your phone number to [email protected], a member of our team will be in touch! -Tyler

• T

  Travis Parker
  1

  Have at least 30 cars in line, been waiting for 40 minutes now and still havent made it to the front to get my change order. Definitely need to hire more people. The wait time is ridiculous!!!

  Response from the owner

  Our apologies for any frustration this may have caused and your extended wait time. We have forwarded your concerns to the appropriate channel. To further discuss feel free to email us at [email protected]. -Trish

• V

  Veltom1989 Dean
  1

  I was tired of the lines and lack of service or available staff when I called. I've since transferred my account and fund to a local credit union. No regrets!!

• j

  james james
  1

  I just spent 15 minutes on the auto attendant trying to reach a human to ask a simple banking question. There are no options to speak to a person.

• C

  Cody Wallace
  1

  Banking with regions over the last two years has been an absolute nightmare. Heaven forbid you have the displeasure of speaking with any one from this motley Crew in person.

• J

  Jessie M Jenson
  5

  It's Bank where everyone has an bank account there,it's an nice bank n good people's work there

• A

  Austin Zahm
  1

  Always 5-10 people in line no matter when i come