Regions Bank Stuart Engals Blvd, Mt Pleasant

Regions Bank Reviews

• P

  Paige Van Pelt
  1

  I had a negative experience here while helping my mother run an errand. The security guard insisted that I move out of the drive-through lane instead of retrieving a deposit slip with name, address and account number. This happened on 2/11/22 around 5 PM. My suggestion is to find a more elder-friendly business.

  Response from the owner

  Hello, Paige. Thank you for sharing your review and feedback, it is very important to us! We are so sorry for the negative treatment and service you received during your visit. This certainly isn’t the way we want you to feel when you come to visit us. We’d like to document this properly and forward it to the appropriate teams. Feel free to send us an email at [email protected] to share more on this, our team will make sure to reply and engage as soon as we can. - Hector

• J

  James Horvath
  1

  I have a 50k HELOC w regions. The servicing is shameful. We send checks to central processing and they either don't get deposited and we get sent to their collections dept or they deposit the check a month after it was written! This becomes a duplicate which is just lovely, because we have taken the time to drive to the lousy branch (open only Mon-Fri btw) and hand them another check before the due date. Also can't pay HELOC bill online like I can w/regions mortgage since my reg banking is with Wells Fargo (thank god!). It's a real despicable operation and I'd advise anyone to stick with a national bank. Stay away from regionals.

• t

  todd merriss
  1

  HORRIBLE BANK!!! Waited for 30 minutes to speak to an agent. Their Zelle service stinks. You have to wait for the money to get sent unlike any other bank i have. also they have spending limits with zelle. they only have an 800 number and i'm 80 miles to the closest location.

• C

  Cari Hilsabeck
  1

  Extremely rude female drive thru agent! Zero customer service! Can’t even say hello… If y’all aren’t happy with your jobs…. Move on! There is no reason for this level of rudeness

  Response from the owner

  Hello, Cari. We are so sorry for the service you experienced. Your feedback is very important to us, and we’ll make sure to forward your review to the appropriate team. You’re welcome to email us at [email protected] if other incidents or inquiries arise. We’ll be glad to try to assist. – Hector

• D

  Denisha Davis
  2

  Nice staff but wasn't able to accomplish the new account.

  Response from the owner

  Hi, Denisha. If you send us your phone number to [email protected], we'd like to see how we can help. -Tyler

• S

  Steve O'shields
  1

  Terrible service and rude agents. I can’t imagine any bank being worse. Stay away.