Regions Bank Bonaventure Blvd, Weston

Regions Bank Reviews

• M

  Mariella
  5

  I bank at Regions since it opened in South Florida. At the Weston’s office where I reside have been always treated professionally, timely and efficiently. Never have to wait too long to be taken care at the cashier or to access my safe deposit box . Highly recomendable for the friendly personalized service.

  Response from the owner

  We appreciate you taking the time to share your experience with us! -Trish

• R

  Rebeccah Olabarria
  1

  They do not honor their commitments! I decided to open an account here because of a promotion. I did it online the last day of the promotion, but my transfer of funds did not go through that day. I called customer service and was told the account was open, but I needed to go to the local branch to make a deposit the next day. I went to the Weston Branch the next morning like I was told & made a cash deposit. I specifically asked if I would recieve the bonus even though it was the day after money had been deposited. I was assured everything was fine and to just do all the other steps to qualitify. I deposited a large check online to begin using this account as my primary, but my deposit was frozen for over a week. Fast forward 3 months and I still did not recieve my bonus. When I called they said I opened the account after the promotion ended. I explained the situation and was assured it shouldn't be a problem and they would call me back. However, I never got a call back and I had to call back 2 weeks later. They said they could not honor the bonus since branch manager denied it because I did not open the account during the promotion. (I DID!) To top things off, I got a call right away the day my balance became 0 because I wanted to close the account. I told the lady that called I was closing my account because they are not honorable and she said she'd do it and hung up on me. I recieved no email or confirmation that the account was closed. They are rude, lie, and do not follow though!

  Response from the owner

  Hello, Rebeccah. Thank you for sharing this review and your experience with us. We are so sorry that the promotional offer was not completed when requested. This isn’t the customer service we want you to expect from us, and we recognize how valuable your relationship is. We will make certain to forward the experience you went through to the correct team. If our team can be of assistance, you can email us at [email protected] to further discuss your situation. – Hector

• F

  F W
  5

  Walked in and Barbara greeted me right away. Wonderful experience at this branch.

• J

  Joel Freis
  5

  Great bank and great people. I like the personal level of service they provide. Everyone knows you when you walk in and they are very helpful.

  Response from the owner

  Thank you for taking the time to share this feedback! We enjoy having a relationship with you, Joel! -Ana

• K

  Kristina Frese
  1

  Here now.. Horrible customer service 5 employees (bankers) only myself in the bank and 1 car in the drive through NO OTHER CUSTOMERS in or near the branch.. Waiting almost 10 minutes to cash a check.. VERY POOR prioritizing on their part.

• y

  yolie beauty
  1

  This is worst bank in weston u go in on a friday and only one teller and three or 4 account representatives are just having a conversation one teller waiting 10-15 minutes n no line horrible

• B

  B S
  5

  In and out! Less than 5 minutes for cashiers check!!

  Response from the owner

  Happy to hear! We appreciate you taking the time to share! -Trish

• A

  Alex Shelton
  1

  Horrible tellers. One lady named Youi or something was very nasty when I told her I wanted to cancel my account. Avoid this bank and especially this location.

• Y

  Yoana Toth
  1

  Was waiting to be seen to do a wire. Officer just talking to who could be a friend in there, not even doing paperwork. Waited for 15 minutes and I got up and left.

• P

  Pedro Lorant
  5

  Worked with this branch since 2016. Excellent experience every time.