Regions Bank Peach Orchard Rd, Augusta

Regions Bank Reviews

• I

  Ignacio Bermudez
  1

  I came to deposit a check to my wife’s account due to the fact that she has a full time job and does not have time to make the deposits. Since we don’t have deposit slips I usually use my debit card so they can find the account and when they looked it up with MY DEBIT CARD and MY NAME ON IT they said to me that I was not allowed to have a debit card with my name on it because I wasn’t on the account. The manager Jeff Bowers tore my card up and said he was not allowed to give it back to me even though he had already deactivated it. My wife went to a regions branch to add me to the account and that way we didn’t have anymore problems and again Jeff Bowers said that he was not going to allow me to sign the documents that were faxed from from the branch my wife went to because I only had a passport and ITIN number. I’ve opened a bank account using the above mentioned documents and I’ve had no problems. Very bad service from manager Jeff Bowers. 👎👎👎 This was most definitely a racial discrimination situation. We have filed a complaint against him as well. I solved the issue at another branch so what can I say, the problem was the person (Jeff Bowers) not the branch.

  Response from the owner

  Hi, Ignacio. We're sorry to hear of this experience when visiting this location! We take your concerns very seriously and have made sure to have this sent to our Complaints team for a further review. -Tyler

• L

  Lindsey Vernon
  1

  Very unpleasant banker on duty today. Simply asked her for requirements to update my name on my account after marriage. She was very unpleasant and rude all to tell me I only need a marriage license. The bank teller was sweet and kind. Will never visit this branch again.

  Response from the owner

  We're sorry to hear of your experience at this branch, Lindsey. If you send your phone number to [email protected], our team will call you to learn more. -Tyler

• J

  James Simmons
  4

  I own ProTech Satellite Installs..Great bank for a small business owners like myself...my rep provided great patience and his customer service was excellent!

• D

  Don Cassell
  1

  Regions bank steals peoples money by telling them that the money from their accounts is being mailed to them after accounts are closed but you may never get your money... you can almost never get anyoneone on the phone and when you do they tell you more lies about when the check they mailed will get to you. Never ever open an account with Regions..You may never see you money again!!! Really.

• B

  Brandi Rose
  1

  By far the worst bank I have ever been to!! We have had nothing but problems with them.

• A

  Amie Powell
  5

  I would recommend going to another region’s location cause they’re very rude and unprofessional!!

  Response from the owner

  Hey, Aime! Our team is happy to have these concerns documented. If we can chat, please send us an email to [email protected]. -Ana

• J

  John Henry Allen Jr.
  1

  Worst bank EVER. No customer service....always ONE teller on duty. The teller seem to be soooooo slow like they can't count.

• T

  Theresa R Stickel
  5

  Am able to always get in and out with satisfaction!

  Response from the owner

  Thanks for sharing your feedback with us! Please feel free to email us with any questions to [email protected]. -Ana

• D

  DeondraHickson
  1

  DO NOT BANK WITH THEM ! You’ll never see your money

• T

  Tracy James
  5

  They help us any time we needed them