Regions Bank Piedmont Ave, Atlanta

Regions Bank Reviews

• B

  Bill Berdeaux
  5

  This bank has really got that home town feel! Everytime I walk in it seems like somebody different remembers not only my name but my situation! It just feels good, you know? Keep up the great work. It shows.thanks to the whole team!!!!

• C

  Claudia F.
  1

  Some of their customer service advocates do not have the knowledge they need to have to perform their job and to help their customers. I was helped by Hasan Green and he gave me misleading information in regards to a deposit and this caused a huge problem for my company. Their employees need to get trained to explain the process in detail when assisting with transactions and they need to also work with a smile on their face and a more energetic attitude because they make their customers feel as if they are being bothered by making them “work”.

  Response from the owner

  Hello, Claudia. Thank you for sharing your review and feedback, it is very important to us! We are so sorry for the misinformation you received during your visit; this certainly isn’t the type of customer service we want you to expect from us. If we can better serve you and document your experience properly, please email us at [email protected] to share more. We’ll make sure to engage and respond as soon as we can. - Hector

• S

  Siyanda Nzinga
  1

  DO NOT BANK HERE. THEY ARE RIPPING PEOPLE OFF WITH THEIR FEES. THEY CHARGED ME A FEE ON A TRANSFER I MADE INTO MY OWN ACCOUNT. MY ACCOUNT WAS POSITIVE AND NO ONE CAN SEEM TO GIVE ME ANY ANSWERS. IT DOESN'T MAKE SENSE TO THEIR OWN REPRESENTATIVES!!! I REQUESTED THE ACCOUNT TO BE CLOSED BUT THEY LEFT IT OPEN TO ACCUR MORE FEES!!! DO NOT BANK HERE!!!! I CANT WAIT FOR THE CLASS ACTION SUIT….

• J

  Jade Hubbard
  1

  Regions is literally the absolute worst they put a hold on my account October 8th because I deposited a check I thought was legit from a previous job that ended up not being legit and they blocked my account and I still haven’t gotten my money back. I will never bank with them again and if this doesn’t get resolved soon I will be taking legal action. I work hard from my money they already revered the money back from the check give me my money back.

  Response from the owner

  Hello, Jade. There are several factors that may cause a hold on a deposit. We recommend visiting your local branch for further assistance, you can make an appointment https://spr.ly/6008yjsTq to expedite your visit, and we’ll be glad to try to assist you. If other questions or concerns arise, please send them to our email at [email protected]. - Hector

• V

  Vincent Shanks (VinceThaGoat)
  5

  Mr. Kilic the Financial Relationship Consultant greeted me with a smile within a warm atmosphere. I specifically like his Customer Client Interactions with great customer service. Glad I pick this location to open my 2 business accounts

  Response from the owner

  We want you to have the best customer service experience! We appreciate you taking the time to share your visit with us. -Ana

• R

  Regan Sanders
  1

  This is hands down the worst experience I've ever had with a bank. After Regions put a freeze on my account (without notifying me), they refused to reimburse me for $132 in returned check fees I incurred from my landlord and utility companies. I was told I had to make an appointment and go into a branch location to have the hold lifted. Once I got there, they couldn't lift the hold and had to call corporate. They even implied I was making up the fees and claimed to have no record of a returned check. The hold still isn't lifted and I have no access to my funds to pay any bills or rent. I've been banking with Regions for years and will NEVER return. Wish I could give them 0 stars.

• S

  Sam Beck
  5

  This place is very organized, the tellers and mangers were professional. We need to give people like that the credit they deserve. I was extremely impressed, thank you!!!

  Response from the owner

  We want to thank you for providing this feedback to us! So happy to hear this! -Trish

• D

  Drew
  5

  I am so happy with the manager at this branch, Justin DeLockery. The personal attention, care and treatment that Justin and his staff give me is amazing. They all really do care for, and appreciate the customers. They are the reason why Regions Bank is sucessful. The Love and gratitude they have for every customer is "genuine". Thank You Regions. Thanks Justin.

• M

  Markiah J
  1

  horrible experience. they gave me false information over the phone

  Response from the owner

  We'd be glad to learn more to properly document your experience. To further discuss feel free to email us at [email protected]. -Trish

• L

  Lebron E
  5

  The service here was absolutely superb, no issues, no wait and friendly staff. I had to check my gps to make sure I was in Atlanta again.

  Response from the owner

  This is amazing to hear! Thank you so much for sharing your visit with us. -Ana