Regions Bank W 23rd St, Panama City

Regions Bank Reviews

• L

  L Lock II
  1

  I’ve been a Regions customer since they were Amsouth, which is approximately 25 years at this point. I am soooo tired of being harassed at the drive through because the tellers don’t understand how a calculator works. They are rude and apparently it puts them out to accept my deposits twice a week. It’s a huge pain to change banks because I have approximately 8 accounts including business and personal. But guess what, I’m sick of the poor customer service and this is the last straw. Good luck Regions! You’re fired!

  Response from the owner

  We understand how this can be frustrating, and we apologize sincerely for the treatment you received with your visit. Your feedback is very important to us, and we will escalate this to the appropriate team. If we can be of assistance, you can email us at [email protected] to further converse on this. – Hector

• Q

  Quiñones Munett
  1

  I OPEN AN ACCOUNT IN THIS BANK WAS THE WORST THING I DID YESTERDAY DEPOSIT A CHECK AND THEY TOLD ME THAT TODAY MY FUNDS WOULD BE AVAILABLE AND FOR MY SURPRISE I WILL PAY MY CAR AND NOOOO THERE FUNDS I CALL AN THEY SAID ON THE 14TH OF JANUARY MY FUNDS GONNA BE ABLE TOMORROW THEY WILL TAKE MY CAR FROM ME IF I DON'T PAY ... AND ALL THANKS TO THE REGIONS BANKS AND REGIONS BANK DO COMMENT THIS POST BECUASE I NEVER GONNA SEND YOU A EMAIL IF YOU NO RESOLVE FIRST THE PROBLEM OR YOU GONNA PAY MY CAR

  Response from the owner

  Hi, there. We'd like to learn more and see how our team can help! If you send over an email to [email protected], we'll call you. -Tyler

• H

  Hunter Guthrie
  5

  I had an excellent experience at this bank yesterday! Mr. Downs helped me open a new account and he couldn’t have been anymore nice or informative. I recommend this bank to everyone if your looking for good customer service and security.

• J

  Jennifer Hall
  1

  The lobby is closed for cash business. You are asked to go to the drive-thru. With 2 branches in town closed the number of people trying to do business is high. I'm not sure what the problems are, but the wait time in the drive-thru was over 40 minutes. I called inside the bank and he didn't really seem to care. There are 4 lanes and kid you not, there were only 4 cars in front of me. I'm not sure why they don't care about customer service, but they don't.

• F

  Falcon Hughes
  1

  I'm tired of dealing with their nonsense. I keep saying I'm going to leave them. I've been with them since 2002, and over the last 3 years I've had nothing but issues with the place. Never once have I had a bounced check, or an overdraft, but yet they have no loyalty to helping out the customer. I'm going to be finding a new place for my banking needs.

  Response from the owner

  We don't want to see you go! If you send us your phone number to [email protected], we'll give you a call to learn more and ensure your concerns are documented. -Tyler

• L

  Lisa Sullivan
  1

  I brought my sister to the bank to open a new account. Every thing went well other than they were not helpful with assistance on setting up the online banking app.Also they couldn't produce a simple folder for all of her paper work. It was irritating. Regions should pay attention to detail with helping a new customer.

• M

  Mike Fuller
  1

  Visited this Branch on a Saturday 07/20/19 Andrew Nicol was the banker that assisted us. This guy has the brains of tomato plant. How he got his position is beyond me other then he has some really close family or friends that’s above him. He had a excuse for everything we were trying to get done. Needless to say it was a Saturday and he was ready just to get out of that bank and get home. Never had this kind of experience from any other branch in my 20 plus years banking with Regions. Needless to say I will never visit this branch eve again!

• B

  Brooke Walsingham
  5

  Kim helped me with a large banking issue. She was curious, knowledgeable and very professional. I would recommend her for any of your banking needs.

• D

  Drew Atkins
  1

  Horrible bank. Horrible people who work there.

  Response from the owner

  Hi, Drew. We don't want you to feel this way. If you send your phone number to [email protected], we'll follow up. -Tyler

• A

  Anthony Crum
  1

  If you don't bank there the ATM will charge you 6.50$ to pull out money which is extremely over priced

  Response from the owner

  Hello! If you would like to further discuss these concerns with a member of out team, please email us at [email protected]. -Ana