Regions Bank N College St, Auburn

Regions Bank Reviews

• B

  Brandon Stephens
  2

  The inside staff is great, and quick. But the drive thru is TERRIBLE. There is no excuse for it to take as long as it does. Sometimes you’re sitting for almost 30 minutes just to get a few cars through. The last time I was there, it took 10 minutes to process JUST my check, and I saw why. The man who runs the drive through was joking around with the manager and obviously not focusing on what he was doing, backing up the line like crazy. TOTALLY Unacceptable. They need to fix this right away.

• W

  Winona Daniels
  5

  I've never had any problems with this location. Staff are friendly and helpful. It is in the middle of downtown, so getting to this location can be difficult on some days. There is an ATM but it is not a drive thru, you have to park and get out to access it.

• T

  The Youtubeing Fox-Stars
  1

  The tellers work very hard. There were 8 people in line waiting for help & at least 2 office workers sitting on their bums instead of trying to help the tellers struggle with Western Union transfers. That was in 2018. This year, 4 people in the line, with only one personal banker in a cubicle who walked away from us. I go out of my way to the other branch in Auburn or out to Alexander City usually. Please help this branch!!

• R

  Ray Dolcelli
  4

  Use the drive-through! The lobby consistently takes far too long, even with only 1 or 2 people in line. Otherwise, good bank!

• H

  Hannah Hanks
  2

  the slowest regions in town. every time I go I have to wait an u reasonable amount of time to just deposit a check. avoid if you can.

• E

  Edel Lopez
  4

  Well despite some horribles reviews, my experience was great at this bank, I could not do what I try but the service was great and the people extremely helpful!

• M

  M Stevens
  3

  Friendly service. This location is difficult to get in and out of the drive through Fridays.

• J

  Jake Jackson
  5

  Friendly staff under new management willing to help with business and financial solutions.

• G

  Gabby Elaine
  1

  Horrible ATM. It doesn't work hopefully they can fix it.

  Response from the owner

  Hi, Gabby. Our apologies for the trouble you've had with the ATM. Please send us an email to [email protected] with more information, and we'll be sure to have this documented. -Tyler

• C

  Cory Cooper
  1

  Very rude. Never ever use this business.