Regions Bank Apalachee Pkwy, Tallahassee

Regions Bank Reviews

• R

  Ren Wrong
  1

  Regions Banks is completely ridiculous. You will call and call only for them to forget to call you back as promised. This branch and company lacks empathy and compassion to people who keep them in business. I'm a new college grad trying to get established after a slow deduction my account was charged an overdraft fee. You'd be better off using Simple Bank who doesn't overdraft Even Wells Fargo is better than these guys .

• l

  lala Wilcoxson
  1

  Very unprofessional untrained staff . Teller, Daisy rejected my check due to her not being familiar with the duties of her job description. Rejected my check and urged me to go to capital circle location which I did and had no issues .Never go to this location complete waste of time.

  Response from the owner

  Hello, Lala. Thank you for bringing this to our attention. We are so sorry for the service you may have received that was unsatisfactory. We don’t want this to be the customer service you can expect from us. If you’d like to share more on this experience, please send us an email at [email protected]. Our team will be more than glad to document your visit properly. - Hector

• B

  Beth Mack
  1

  The guy who opened my account was great but they couldnt get my SSN and name to match (odd because it has never been an issue before) so I had to provide info. Kim, the branch manager, called me and I read her word for word the info I had and she said thats fine and to send it to her. A WEEK later I get an email that it isn’t acceptable information and she needs other things but it is 515pm on a Friday so I cant get her that info till Monday. I deposited a nice check yesterday without issue but today my account is overdrawn for almost the full amount of the check. I cant reach Kim and the branch itself doesnt have a number to call. Customer service doesnt even see the check I deposited yesterday. Rent and a car payment come out tomorrow but cant now because of their mistakes. I am calling my lawyer now since they waited so late and are unreachable by phone. Kim called me last Friday about the info so why couldnt she call me today??? They close accounts after 30 days if they dont have the info needed and my 30 days is up. Guess Kim doesnt care enough anout their customers to do things in a timely fashion. I sent the info last Friday and she just go to it. If an account closes that means they mail out a check. My rent payment and car payment cant wait “7-10 days” or whatever they say it will be. I had more than enough in my account to pay both but with the check causing an overdraft and locked account I cant pay either. Family just opened accounts there after me. I will be having them close theirs and withdrawing their money if they closed mine because Kim took so long to tell me they needed other information after telling me what I had was fine.

• A

  Alan Wallcraft
  5

  I have been banking with Regions since 2005. I mostly use their on-line services, which work well. When I moved to Tallahassee I chose this branch because it was the closest with on-site parking. In my experience, most bank branches are professionally run but they can be a bit austere. This branch is equally professional, but very friendly and attentive to its customers needs. So my choice, based on location, turned out to be a great one. Highly recommended.

• D

  Dr. Brandon Moton
  5

  Excellent service and wonderful Branch Manger (Kim) who provides exceptional customer service! I love Regions! Keep up the good work!

• S

  Stevie Johnson
  1

  Dreadful service.I waited in my truck for 15 minutes while the only person inside was dealing with a customer.A new customer walked up and he started talking to them,while ignoring me.This is the worst service that ive had while dealing with regions bank.Theyve treated me better in the past.This is the reason why i left centennial bank in panama city fl on 23rd st,because of their treatment of me.Regions has got to do alot better than this if they want their business to continue to grow.