Regions Bank N Germantown Pkwy, Cordova

Regions Bank Reviews

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  t Le
  1

  The ATM suddenly stopped working and took my money. I filed a claim to get the money back, but Regions somehow said that the ATM balance was not over the amount I put in. I then tried to call the bank and was rudely answered by an employee. I requested for the claim to be re-open, yet Regions still failed to return my money. Disappointing. Will be transferring banks soon.

  Response from the owner

  We understand having your funds retained by the ATM can be a big inconvenience. If you send us an email to [email protected], we'll reach out. -Tyler

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  Tauris Nelson (Tauris the Aries)
  2

  I made two separate deposits, one for business and one personal. Instead of the teller asking me she place both on one account which means a hold time for the amount. I don’t normally go to that one but it was open on a Saturday. Now I don’t have access to funds I intended to placed in my personal account. Of course there is no answer at the branch!

  Response from the owner

  We're sorry for any frustration this situation has caused. Our team would like to make sure we have these details fully documented. If we can chat, please feel free to send us an email to [email protected]. -Ana

• L

  Logan King
  1

  Worst regions location so far, they have attitude for no reason and card machine always down

  Response from the owner

  Hello, Logan. We hear your feedback; it is very important to us! We’re so sorry for the negative experiences and services you have encountered during your visits. We'll make sure to have this documented and forwarded to the appropriate teams. If we can better serve you, please email us at [email protected]. Our team will make sure to engage and respond as soon as we can. - Hector

• T

  T
  1

  Waited in line for no kidding 31 minutes-there were 2 tellers being VERY slow at every transaction & 5 employees sitting at desks helping no one. I am officially done banking at Regions, every location in Memphis is extremely slow, I ain’t got time for that!

• C

  Crystal Mitchell
  1

  Worst Regions branch ever. The Atm shut down and took my money and my card. I tried to talk to the lady in the drive through who was chit chatting with a car about personal drama for 15 min so she wouldn’t have to take anymore customers before close. I tried to go inside it was 4:53 this branch closes at 5 and the doors were locked. When I went up to the window and interrupted her conversation she was still having she told me to come back tomorrow and went on gossiping. Very rude and unprofessional service.

• J

  Justin Lee
  1

  Went for notary, there was no one in the bank only one customer talking with the staff. Waited 1 hour and had to leave without notary being done. Come on! Bad slow worker. Never going to this unprofessional place

  Response from the owner

  Hey there, Justin. We understand this was an inconvenience and would like to learn more. If you send your phone number to [email protected], we'll be sure to call you. -Tyler

• S

  Sherra McMinn
  1

  Slow they are so slow it makes no sense. They have no sense of urgency been in line for 10 minutes with only one person in the entire drive thru just ridiculous!

  Response from the owner

  We're sorry for the extended wait time you experienced, Sherra. Our team would like to review these details to have them documented. If we can further chat, please send over an email with your phone number to [email protected]. -Ana

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  courtney henson
  1

  Slow! Bank tellers move slow. They always have just 2 people working. I mean it’s 2020, I just want speed and convenience.🤷🏽‍♀️

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  Whitney Riker
  1

  Very unprofessional and disrespectful. The teller was very rude and seemed not to care. When talking with the branch manager, he was also very disrespectful and rude. We cannot wait to close our account and move to a different bank.

  Response from the owner

  Oh, no! Our team would like to review these concerns and have them fully documented. If we can call you, please send us an email to [email protected] with your phone number. -Ana

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  Marjorie Biffle
  2

  I love regions bank but they need to hire more tellers for Saturdays. 25 people in line 10 waiting in the seating area. It is like this most odds the time.