Red Canoe Credit Union 176th Pl, Covington

Red Canoe Credit Union Reviews

• E

  Erik Smith
  2

  The only outside ATM is the drive thru ATM, so this is a really bad choice if you're out walking around, or already parked near by.

  Response from the owner

  Sorry about that inconvenience, Erik. You are welcome to walk up to the ATM.

• O

  Oranee Pierce
  5

  great service, very short wait period k if any.

  Response from the owner

  Thank you, Oranee! We're grateful for your membership.

• R

  Ronak Tali
  5

  Very good experience at this Red Canoe Branch. Felt really welcome. What I really appreciate is the fast service and quick decisions not just at this branch but even on the phone. Products are far better priced than big banks and most of them have no or very little fees. I look forward to a long relationship.

  Response from the owner

  Hi, Ronak! Thanks for taking the time to leave us a review, and thank you for being a member of Red Canoe!

• L

  L J
  5

  My husband and I, had a great experience opening our new accounts today at Red Canoe in Covington. Everyone was super friendly, helpful, and professional. Of course we are super excited to actually, stop getting fee-ed to death by Chase. We love to travel internationally and have been paying a 3% fee on every foreign transaction with our Chase Debit Card, including ATM withdrawals. Well not anymore more, we will be travel-ling with out Red Canoe Debit Card, which does not charge for International Conversion fees. Eventually we will be transferring our Chase Money Markets accounts as well. Albeit paid interest fees are low right now , but do the comparison. We are glad we did and will be earning more then double at Red Canoe.

  Response from the owner

  We're so glad you had a great experience at our Covington Branch today! Thank you for your review, and welcome to the Red Canoe family!

• B

  B Weezy
  1

  Every time I have been to this new red canoe it has made me want to change credit unions.i can’t trust my money even going in the correct account and the teller short Filipino lady (sure you know the one)Has 20 questions about me putting money into an acct if you don’t like cash MAYBE YOU SHOULDNT BE A BANK WILL NEVER GO HERE AGAIN EVER TOTAL JOKE DO THEY TRAIN THESE PEOPLE????

  Response from the owner

  Unfortunately, the Federal Government does require that all financial institutions fill out standard forms when certain amounts of cash are deposited in the United States. We are sorry that you found this inconvenient, but we must do this to comply with the law. All our employees are committed to following the law and abiding by all federal regulations, and we fully support them in doing so and applaud our Covington teller for doing her job responsibly and thoroughly. We're sorry that you feel the need to bank elsewhere, but hope you understand that you will absolutely be required to follow federal regulations no matter where you choose to bank. We wish you the best.

• C

  Craig S Littlefield
  1

  I’m taking my money elsewhere to many problems too much B.S I needed to pay my bills and they only allowed $200 from my check which caused T mobile to charge late fee I’m locked out of my storage til I can pay I’m working but I’m homeless at this time and needed to go to hotel had to sleep in my car very humiliating I can understand a next day release of all funds in my account or at least give a $500 or half the total of the check this was not the first check I have deposited it’s from a successful well known car dealership in Renton and there was no problem with my first deposit now I’m hungry and need water sitting in my car waiting til Monday at 8: 30 am 5/8/19 not good

  Response from the owner

  Hi, Craig. We're sorry to hear about your situation. It is our policy - and the policy of most financial institutions - to hold back a portion of a large check deposit to verify the funds before releasing the full amount. This can take longer when a check is deposited using mobile deposit or ATM deposit because it must be reviewed. It sounds like you might benefit from setting up a direct deposit so that you can have more immediate access to your funds. You can call us at 800-562-5611 Monday through Friday from 7:30 a.m. to 5:30 p.m. or on Saturday from 9:00 a.m. to 1:00 p.m. and we can help walk you through the process. Information for setting up a direct deposit is also available on our website. Unfortunately, when dealing with checks, you will run into situations like this no matter where you choose to bank. We're sorry for the inconvenience, but hope you'll give us a call so we can help you find a better solution for your situation. Have a great day!

• B

  Brenda Ray
  4

  Very convenient, friendly, helpful staff & we're glad they are in our town!

  Response from the owner

  Hi, Brenda. Thanks for reviewing our Covington Branch! We're always looking for ways to help improve our member experience, so if you have any suggestions for how we can help you have a 5-star experience with Red Canoe, we would love to hear from you at [email protected]. Thanks again, and have a great weekend!

• B

  B T
  1

  WORST CREDIT UNION IN HISTORY. VERIFY VERIFY VERIFY , I JUST WANT TO PAY MY LOAN. RIDICULOUS COMPANY.

  Response from the owner

  Hi Brian. We're sorry for any frustration or inconvenience our verification processes may have caused you. We take our responsibilities as a financial institution very seriously, which includes security. If you need help completing the verification process, please contact us at (800) 562-5611 between 7:30 a.m. and 5:30 p.m. (PST) Monday through Friday or on Saturday from 9:00 a.m. to 1:00 p.m. (PST). We'd be happy to help you get squared away!