R.I.A. Federal Credit Union - Tomah N Superior Ave, Tomah

R.I.A. Federal Credit Union - Tomah Reviews

• J

  Josh Wickersheim
  4

  Overall Great bank... however, if you plan to open a Savings account, deposit 100% of any paper checks you receive. If you cash checks, even with an account, there is still a fee. I was told that I had been informed multiple times of this but I only recall being informed when I created the account. Be ware. RESPONSE TO COMMENT: The lady on the phone did explain to me what made that fee happen, and I do understand. But, I've only been to the physical bank less than a dozen times since I opened my account, and being told I was informed of that fee multiple times just isn't true, at least to my recollection. I will say as well that I was disappointed that I wasnt asked prior to me receiving my money if that's how I wanted to do it, or at least be informed before the transaction was completed about a fee being in place. I hold no ill-will to anyone about this as i have held an account there for over a year and have been a satisfied account holder, but with my old job, I had direct deposit, so i never had to worry about cashing checks until now. Being informed that depositing 100% of my check doesnt cause a fee would have been useful to know before they finished the transaction.I am a little disappointed with my visit today.

  Response from the owner

  Hi Josh. Thank you for reaching out! Could we reach out to you to discuss this?

• B

  Bret M
  5

  Simple, no nonsense banking...just what I'm looking for. To the reviewer who can't navigate the parking lot and believes it's dangerous, maybe you'd best stay home as there is nothing wrong with their setup. If you want to see a screwed up parking lot, look just down the street at Bank First.

• N

  Nick Rhea
  2

  Who designed this drive through and parking lot? God dang it's awful. It WAS awful and they remodeled it and made it WORSE. It's so bad I don't bank here simply for that fact. No joke. You're driving into oncoming traffic to park out front or you're doing laps around the building to use the drive through, and then YOU'RE the one driving into oncoming traffic from the other side.

• D

  D's Ag Repair
  5

  Awesome place to bank no hassle at all love it better then my old bank

• T

  The Krause's
  1

  Very disorganized. Have to jump through hoops to get stuff done.

  Response from the owner

  We are sorry to hear this. Is there anything we can do to help?

• A

  Andrew Warnke
  4

  Very helpful when go the application turned in. It took 2 times once submitted on the website.