R Bank E Palm Valley Blvd, Round Rock

R Bank Reviews

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  Shannon Black
  5

  I own a business and experienced check fraud for the first time on my account. Someone got a hold of one of my manual checks that I had signed and had been cashed. They took the check, whited out all of the information I had written except for my signature, changed the check number, and deposited it 3 times in one day into various accounts. The people who deposited these checks also experienced fraud. They were told that they were getting paid for something and made the mistake of trusting a stranger online. You hear these stories and think they won't happen to you until it does. This happened while I was on vacation no less. So how did R Bank handle all this? They cancelled my checking account and moved my money to a new account, filled out paperwork so that I could get reimbursed, called me for days after whenever a new charge came in to verify it was legit and more. Zac Parker, my personal banker, was quick and professional. I've been told that I will be refunded my $4000+ this week, only 2 weeks after it happened! That they are personally guaranteeing a full reimbursement even if they can't get the money back! Wow! I will never bank anywhere else.

  Response from the owner

  Shannon - Thank you! R Bank strives to do the right thing every time. We are sorry for the unfortunate event and we are glad that we are able to help promptly. You place your trust in us, we delivered. Iliana McNair

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  Jacob Sommers
  5

  Nothing but great things to say about this bank. Great/Speedy staff along with awesome options when it comes to the accounts they have to offer. Moved from Wisconsin and needed an account fast and they helped me out right away and have been with them for a year now and have had no issues.

  Response from the owner

  Thank you Jacob! We love helping our customers and our community. If there is anything else you need from us, please let us know. And as you know, you can always stop by say HI! and enjoy one of our cookies.

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  Stacie Feller
  5

  We have worked with R Bank as they were a title sponsor for Hutto Has Heart's Charity Chopped Fundraiser. With their support, we will be able to continue to helping Hutto citizens in need by connecting them with resources that can help. Thanks R Bank for giving back to the Hutto community.

  Response from the owner

  Stacie, R Bank is proud to support all our communities. Thank you for letting us be part of the Hutto Community.

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  Bryce Nesmith
  1

  Please don’t use this bank you’re better off keeping your money under a mattress. Plenty of other banks out there offering way better opportunities, I don’t expect them to last much longer in the area.

  Response from the owner

  Bryce: R Bank is a community bank that strives to provide great customer service along with competitive products and services to meet the needs of all our customers. We wish you the best of luck in finding a bank to better suit your financial needs.

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  Benjamin Abear
  1

  Terrible! No notices of rate changes. Excessive fees and terrible service! Watch out!

  Response from the owner

  Mr.Abear: We heard about your recent visit to R Bank. R Bank strives to be a community bank that provides our customers and neighbors exemplary customer service, with products and services that are competitive in the industry and our markets.