Prosperity Bank - Drive Thru Only Forest Ln, Dallas

Prosperity Bank - Drive Thru Only Reviews

• G

  Gaylene Lonergan
  1

  They are generally a good bank but don’t ever try to use your debit card if you travel anywhere. They put a hold on my account this weekend because I travelled from DFW to North Carolina to visit my daughter in college. No notice no call nothing. I was stranded at the Charlotte airport because they would not authorize a charge to Uber. My daughter had to order the uber! I called them the next day and was assured that the hold was removed. It wasn’t. I called several more times over the weekend and each time they said any block was removed .it wasn’t. I finally got in touch with my local banker and he says everything is good. We will see.... I was just lucky I had another bank card who did not put a block on my card...

• D

  Dawn Normoyle
  5

  They have been wonderful. I hate that Andrew left but it was a promotion for him. My mother and I are very happy with the service here.

• J

  Joshua Garren
  5

  Bernie, Debra and Callie are such treasures. Best baking team ever.

• M

  Margo Bryan
  5

  #1 service- banked here since opened. Entire family too is very pleased.

• o

  omar soto
  1

  Worst customer service I've experienced at a bank!

• J

  James Fontenot
  1

  Smh! They have robbed my account. For 4 weeks .

• M

  Marisa Porier
  1

  This bank, every stinkin location SUCKS!!!!

  Response from the owner

  Hi Big, Thank you for letting us know about your recent visit at our Preston Forest branch. We sincerely apologize and ask that you contact us at 1-800-531-1401 so that we can discuss your experience.