Prosperity Bank W Illinois Ave, Dallas

Prosperity Bank Reviews

• S

  Sam Patel
  1

  No Atm working, very worst staff behavior and restrictions on parking a car by the staff member by speaking very very rudely.

  Response from the owner

  Thank you for your feedback, Sam. We are sorry for the inconvenience of our ATM not working. We will use this feedback as a training opportunity to improve for our future service.

• J

  Jeff Flusche
  1

  Teller was slow, mumbled in the drive. Came back on 6/6/20...took 25min to give me a cashiers check. They said it was a new process. Staff was even more unhelpful today. Worst banking experience each time I come here. Closing my account.

  Response from the owner

  Hi Jeff, Thank you for sharing your feedback and we apologize for your negative experience. We are committed to providing exceptional service to our customers and hope you give us another opportunity to do so.

• C

  Carlos Guerra
  5

  My mortgage loan process was easy, well informed and timely process. The entire team did a great job.

  Response from the owner

  Hello Carlos, Thank you for the 5 stars and sharing your feedback! At Prosperity Bank, we take pride in our associates and the customer service they provide. Thank you for visiting us and we hope to see you again soon!

• A

  Abj Flores
  5

  8 years with this bank, after many issues with big banks, change to this one and simply i love it.

  Response from the owner

  Thank you for your continued business and loyalty. Your feedback made our day!

• t

  ted bear
  5

  Had a good experience, tellers were nice and patient with me, and left out of there with a smile on my face. :)

• E

  Eduardo old school songs Velez
  5

  Very helpful hopefully I enjoy this Bank for years

  Response from the owner

  Hi Eduardo, Thank you for sharing your feedback. We take pride in our customer service and value your input. We appreciate your loyalty and look forward to your next visit at our Westmoreland branch.

• S

  S Y
  5

  Great experience. Very happy with service.

  Response from the owner

  Hello, Thank you for the 5 stars! We take pride in our customer service and value your input. We appreciate your loyalty and look forward to your next visit at our Westmoreland branch.

• H

  HGCJ
  1

  Worst experience ever! Don't get a loan from this bank!

  Response from the owner

  Hello, Thank you for sharing your feedback. We apologize for your negative experience and hope that you give us another chance to provide you with exceptional customer service.

• R

  Rosa Gonzalez
  1

  Take to long at the drivethru