Prosperity Bank Reviews
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Ronnie “Txspur” Drury1This bank will NOT break a $20 bill without an account number or a drivers licence. All other Better banks provides change with a smile.
Response from the ownerHi Ronnie, Thank you for sharing your feedback. We realize the verification process may seem cumbersome, but it is our top priority to ensure your account and information remain secure.
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Michaela Longoria5All of the staff is helpful, kind, and truly enjoy what they do not to mention they’re great at their jobs. I’ve never had an issue and am glad to have switched over to this bank.
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CrockettWifey Always5Really nice friendly people they treated me like I had deposited a million dollars.. .Lol so wonderful
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Betty Arguello -Realtor5The lending department of Legacy Bank has been helping my clients in getting their loans. The staff has been helpful, professional, and courteous and I truly appreciate that. Thank you Legacy Texas Bank!
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Scott Montgomery1This place used to be a good bank/credit union, all the way through the merger with Legacy Bank. The acquisition by Prosperity Bank has turned it i to a soup sandwich. Horrible customer service, untenable waits in person or over the phone. Error after error, causing issues with direct deposits, automatic payments, etc. Employees from Legacy Texas will willingly attest to bad culture, switch to an antiquated software system with minimal training and their desire to find alternative employment. The mobile app and web site are so bad as to be almost unusable. Long waits in the lobby due to people here to close their accounts. I would expect their net deposits to be only slightly higher than before acquisition...having lost all of the LegacyTexas customers.
Response from the ownerHi Scott, Thank you for sharing your feedback and we apologize for your negative experience. We value our LegacyTexas family and are committed to providing exceptional service to our customers. We hope you give us another opportunity to make this right. Please contact our Customer Service line at 1-800-531-1401 so that we can better assist you.
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Rose PDA2I've been a customer for years and didn't realize how bad the service really is.
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FAQs
1. What Can I Do to Get in Touch With Prosperity Bank?
They Can Be Contacted through the phone number +1 972-461-7840. You may also go to their website and fill in the application form.3. How Can I Take Out A Loan at Prosperity Bank?
Simply fill in the application form on their website. If you feel like learning about other possible solutions, take a look at installment loans provided through a trusted online broker.5. What Do I Do if I Can't Repay My Loan?
Contact the lender and work out favorable terms for both parties in advance. You should know, however, if it"s a title loan, your vehicle will be took by the lender when you default.
2. Where Is Prosperity Bank? How Can Find It?
The address of Prosperity Bank is 1201 14th St, Plano, TX 75074, United States. Use an online map to guide yourself there.4. Is Prosperity Bank an Agency or a Lender?
Prosperity Bank is a Bank that gives different kinds of loans. Click here to learn about various types of loans including bad credit personal loans.6. Can I Take Out a Loan From Prosperity Bank With A Poor Credit Rating?
Yes, you can. But pore over the offers as there can be predatory terms when it comes to bad credit loans.