Pro Financial Services Group, Inc. E Irving Park Rd, Roselle

Pro Financial Services Group, Inc. Reviews

• S

  Scott campbell
  5

  Mike and his team have been doing my taxes for 25 plus years. They treat their customers like family. They are Professional and highly ethical. Mike keeps in touch all through the year with financial information in his news letter. Always available to answer any questions regarding taxes or investments. I highly recommend Pro Financial Services.

• C

  Chad Cranney
  1

  Very rude. They did my taxes in 2019 and I wanted them to do my taxes this year. I called asking for advise and was told that if they did not do my taxes in 2020 that they would not help me.

  Response from the owner

  Thank you for your feedback. As I stated on the phone, we cannot give advice to a person who is not a current client about a specific situation that we do not have any knowledge or information about. If you would have let me finish our phone conversation, we offer consultation appointments to go over these types of questions.

• T

  Todd M
  5

  Mike and his team are the only people I trust with my taxes and financial questions. Everyone is personable and their service is second to none. I’ve sent many friends and family members to Pro Financial Services and everyone has been impressed just like I am each and every year!

• M

  Mr John
  5

  Simply no one finer on earth. My wife and I have been with Mike and team for 25+ years and can never thank them enough. Professional and ethical from top to bottom in all our matters. They are not the cheapest but the quality and attention to our accounts is outstanding. Cookies too in the waiting room! Thank u PFSGI.

• J

  Jerry Sheehan
  5

  I have been with Mr. Procaccio for many, many years. He and his business are outstanding! I have been in contact with many people from Mike's business, including his other accountants and have found them to be polite, helpful and reassuring in every matter. The word "Pro" is a good way to describe his attitude toward his clientele and his attitude toward life. Thank you Pro Financial for your expertise!

• L

  Layla Ashley
  1

  This business does not deserve one star, but there is not a NO-STAR option. I was referred to this guy from a friend. Had spoken to the business owner, Mike, extensively and in detail and agreed to move forward with him as my new tax accountant. He asked me to submit the relevant paperwork so we could proceed. I was following up with a simple tax question and sent several emails and phone calls over the course of a few days. Was my usu. cordial and kind self. Time was of the essence in meeting the April 15 deadline. No response. I followed up today by phone, and his gatekeeper, Sue, was very rude. She was talking down to me, not willing to relay a message, and even questioning my right to call. Her demeanor was provoking, and absolutely uncalled for, and I ended up asking her not to talk to me in such a manner, and had to hang up. The owner then, (suddenly having time to call me!!) rang me and stated to never call there again. Not sure what the gatekeeper said, but obviously he was siding with her, with complete disregard for how his new client had just been treated by her. I would expect a professional business to treat their clients with decency and respect, as well as be somewhat responsive. So I was very surprised and disappointed that a business owner would suddenly turn on his new clients in this rather Jekel and Hyde manner. Sure people get stressed at tax time but it's no excuse to abuse your position as owner in a company. I found this very unprofessional and obtuse, to say the most. I feel uncomfortable that he now has my personal information I had sent him. I did email him asking him to destroy any of my personal information. But the bizarre behavior and attitude of the company has left me feeling uneasy. My honest advice? Get a great professional who will honor a quality and STABLE relationship with you and who is reliable and respectful. The good ones will give you their cell numbers, as you will have a trusting and mature relationship. REFUSE GATEKEEPERS! Accept no less.

• E

  Eva Nowakowski
  5

  Mike has been doing our family taxes for 25 years. He and his staff are exceptional. I highly recommend him.

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  Laura D
  5

  We have used Pro Financial Services Group for over 15 years both for our business & personal taxes. We've referred numerous friends & business associates. The staff is always precise, professional & friendly. We would never go anywhere else!

• S

  Saquanna Calvin
  5

  Garlynn Taylor helped me out! I was completely stressed about filling my taxes she jumped right in followed up with me handled everything with ease I highly recommended this service and Garlynn I will be back every year thank goodness I've found my tax lady

• J

  Jim Herman
  5

  I have used this service for over 20 years. A more honest firm who cares about you their client you will not find. In addition they offer advice, they do not try to push you into investments that are good for them but my be of question for you.