Priority Honda Hampton W Mercury Blvd, Hampton

Priority Honda Hampton Reviews

• L

  Lala *
  5

  My husband and I had an amazing experience with buying a new vehicle and our car sales person John Figueroa made it all happen . I highly recommend him dont get me wrong everyone was very polite . Overall this was by far the best experience ever . Thank you John and the Priority Honda in Hampton family , Gracias 🙂

  Response from the owner

  Thank you Lala!! John and the team are so glad you enjoyed the experience as much as we did! See you in service!

• B

  Billy Fuller
  5

  From the first minute I spoke with him, John Figueroa made every step of the car buying process as simple as possible! Great customer service!!

  Response from the owner

  Thank you so much for your review, Billy!

• A

  Anna Glider
  1

  We have been buying vehicles from Honda for years! All the sales advisors and their management has been extremely easy to deal with BUT their service advisors and service department never does an easy transaction for us. For years we call ahead to make appointments for everything we want done to our vehicles and EVERY time we have to wait over 2 hours for a simple oil change. Spoke to managers and they have not been helpful. One manager backs up the other, it’s pointless to even bring up an issues with the service department management. One of our vehicles is coming up on a lease renewal and I can honestly say we won’t be purchasing another vehicle from Priority Honda because of how awful their service department operates.

  Response from the owner

  Hi Anna, We are very sorry to hear about the unfortunate circumstances you have experienced with our Service Department and its management. Please know that what you have described does not reflect the high standards that we hold for our employees here. We have forwarded your review to upper management in hopes of coming to a positive resolution. Please let us know if there is anything that we are able to do to make this up to you. Best, Priority Honda Hampton

• n

  nubian princess
  1

  Bought a Toyota here under warranty and contract. Ac leaking is bad my carpet in constantly wet has a bad odor. Only had car 3 month. Waited two week for my appointment get here for them to tell me I have to take car to priory Toyota to repair. They didn't make that clear when I bought the car. Very inconvenient.

  Response from the owner

  Sorry for your experience, we have addressed this and updated protocol because you gave us this feedback.

• M

  Marvin Freeman
  5

  A very different car buying experience. After visiting many local dealerships, they earned my business with their ability to answer all of my questions, their ability to meet my needs and most importantly how they treated me. Priorities for Life is a great benefit, too! My man Joey Ferris hooked me up in a brand new 2017 Honda Accord Sport. Also help me with setting up all the new features the car has to offer. If you are in need or will like to get a new car please stop pass Priority Honda and hit up Joey Ferris to make your car buying experience blast

  Response from the owner

  Thank you for the kind words, Marvin! We love to hear about our happy customers!

• T

  Theron Shipe
  4

  Very professional. Clean environment. Loved the massage chairs in the waiting area. They give you a very nice print out of suggested services for your vehicle. Did suggest a very expensive service for my vehicle but were not pushy. Googled the service comparing costs and they were much higher so I elected not to do it. Did rate all four tires as having the same wear on them when one was brand new and the other three had 30k miles or so on them. Not an expert on these matters but these two things prevent me from giving them a 5 star rating.

  Response from the owner

  Thank you for sharing your experience and your honest opinion with us, Theron! We always take our customers reviews into account for our future services, appointments, and deals. Your feedback will only help us! We look forward to servicing your Honda in the future.

• L

  Louise Marsh
  5

  I purchased a used Honda Odyssey approximately 3years ago. I have had no major problems and I'm very happy with my purchase. Yesterday, a friend of mine was changing my brakes, when he attempted to remove the tires, he discovered that I have the luggnut lock system and couldn't find the key. It would have cost me $50.00- $100.00 yo have the wheels unlocked. I called my Honda Dealership and the cashier said we can help you lug nut Locking System. When I arrived there, I was so desperate, I would gladly have paid for the service but they immediately unlocked my wheels with a smile and didn't charge me a dime.

  Response from the owner

  We would first like to thank you for your loyalty over the past 3 years, Louise. Second, we are thrilled to hear about your experience and we're so happy that we were able to help you and your vehicle needs. We always want your experience to be as smooth as possible. Please don't hesitate to come see us for any of your vehicle needs in the future!

• V

  Valeria Copeland
  5

  I really felt like I was with friends. Mr.Nick Nichols did a great job helping me with the purchase of my vehicle from Priority Honda. I really appreciate everything he did and I will definitely recommend someone to him. I thank him so much.

  Response from the owner

  Thank you so much for the recommendation, Valeria!

• A

  A. R. Walker
  5

  This place is amazing!!!! From the beginning when I was not even on the property yet to when I stepped out of my truck this pace did not even feel like a dealer. It felt like I was going shopping with friends that I have known for years. This place is so amazing I can't stop saying it!! Maria Rivas and Terry Whitehead are the best people around. They don't even have the typical "I'm a salesman attitude," either. If you are looking for a vehicle or even just a friend to chat it up with head to Priority Honda in Hampton Va.

  Response from the owner

  Thank you, Allen! We always want our customers to feel valued and taken care of, and we are so pleased to hear that you had a wonderful experience with us. Come back to see us!

• A

  Aubrey Chesser
  5

  I'm normally very indecisive about everything. James Shorter was patient and helpful and I'm so loving my new to me SUV he sold me today! It was the second car he showed me and it's fabulous! I completely recommend him if you're looking for a new car.

  Response from the owner

  Thank you, Breezee! Enjoy your new vehicle!