Priority Business Solutions Vincennes St, Cape Coral

Priority Business Solutions Reviews

• K

  Kris Jacobsen
  5

  We recommend Priority Payments any time we can-we have had great service from them and their rates are easily understood and very competitive. We are a low volume customer, but we are treated as if we were processing like the big players! Additionally, Priority has a commitment to give back in their community, which is very important to us in the vendors we deal with. If you are looking for a business services provider (credit cards, payroll, etc) I recommend you contact Priority and ask them to give you a quote. If they can't beat what you have, or save you money, they will tell you so, but I'm betting you'll be pleasantly surprised.

  Response from the owner

  Kris, thank you for your recommendation and encouraging words. We love having you as our client!

• S

  Sarah Goldberg
  5

  I have a small business and have been using Priority from the beginning, and I am very pleased with their service! Alexis (Lexi) is very helpful and always quick to respond when needed! Brandon also has always been available and quick to solve anything needed. Which really has not been a lot cause all around this is a great company and everything is seamless and runs very smoothly!! Thank you for all of your hard work Alexis (Lexi) and Brandon! I highly recommend this business!!

  Response from the owner

  Sarah I'm grateful for your loyalty and for this valuable feedback. Thank you for sticking with us! I'm glad to hear Lexi and Brandon have taken such great care of you.

• J

  Jill Freedman
  1

  I highly do not recommend anyone to use this Priority Payment Services in Southwest Florida. The average time it takes for a resprisentitive to return your calls can take up to 2-3 days and then after that they still give you the run-around. On one occasion, we asked to speak to the owner, not once did he ever respond to our complaints. Major lack of customer service.

  Response from the owner

  Ms. Freedman, I’m sorry to hear you’re unhappy with a major lack of customer service. I checked our systems to see where things went south. No disrespect intended but I’m unable to find your name and/or contact info in any of our systems. I also waited to respond until I spoke with all of my employees to see if anyone spoke with you. But none of them have dealt with you either. If you’d like to call me directly, I can be reached at 239-214-2040. My name is Jonathan and I am the owner. I’d like to get this issue resolved.

• T

  The Dog Vlog
  5

  I’ve been with priority payment solutions for about two years now and not one problem has occurred! I’m a local business in Cape Coral that owns a dog grooming salon called a K-Nine Dog Grooming! Alexis H. Has done a lot for my company as far as being very attentive to my needs and wants answering any questions and taking care of any issues which have been very few to none in a very fast and timely and professional manner. Thank you priority payment solutions!

  Response from the owner

  Thank you for your loyalty and for all that you do for local dogs. We appreciate your feedback on Alexis and your business!

• Z

  ZEAL TECH
  1

  It has been 2 weeks since we've switched bank account information and since then we have not been able to receive our settlements. They told us 24-48hours to update the information but they'll try to do a rush. First, they sent the funds a week later but with the wrong routing number (they didn't ask us or our banker for it but, they called the "teller" to get the routing number). Although it was their mistakes, we had to wait for the funds to go back. The funds finally went back and we were told a wire transfer would go into our account but they refused to provide us with a confirmation number. Since our first review and as of current, over $10k in funds still being withheld and all we've been getting is the run around. We were a loyal customer for nearly 4 years and we never expected this to happen to us. We are extremely disappointed because we really do love doing business with local small businesses. While we are waiting to be funded, we switched to a new merchant that got us funded within 1 day! Yes, we've already been funded from the new Merchant, but unable to get our receivable from Priority since January 10th to current.We understand the different parties involved, but this is the worst experience ever! I hope this never happens to another small business.

• M

  Michael Wooley
  5

  Priority Business Solutions has been a pleasure to work with. Our payroll system and credit card processing couldn't get any better! Liz Kessler is always there to assist when we need guidance.

  Response from the owner

  Michael, you just made Liz's morning! Thanks so much for your kind words. It's a pleasure to have you as our customer.

• M

  Molly Spelman
  4

  We have been very happy with Priority Business Solutions since we started with them several years ago. They are helpful and knowledgeable, without being pushy. I would highly recommend them.

  Response from the owner

  Molly, thank you this review. More importantly, thank you for your business over the last few years. We appreciate it so much!

• A

  A E
  5

  Great programs great customer service! This company is local so it is great for local businesses. I have definitely shopped around and I have not seen lower rates than par already payment solutions. Thank you Alexis for great customer service and being attentive to our needs and wants!

  Response from the owner

  You made Lexi's day! Thank you for this review. :)

• J

  Jeremy Bollington
  5

  Have worked with Jonathan and the team at Priority Payments for a couple of my business locations. It's been a great experience - they are very responsive and provide great pricing. I highly recommend.

  Response from the owner

  Jeremy, thank you for trusting us with a few of your companies and for this awesome feedback. You rock!

• L

  Linda Roberts
  5

  My company A-1 Auto Sales has been with Priority Business Solutions for many years and I am very pleased with their helpful staff. Thank you for always being there when I need you.

  Response from the owner

  You're welcome Linda. We appreciate your loyalty all these years and look forward to serving A-1 for years to come. Thank you.