Premium Mortgage Corporation Loudon Rd, Latham

Premium Mortgage Corporation Reviews

• A

  Asad Butt
  5

  It was a very smooth process, Rod was always there to answer questions, they always wanted to make sure my wife and I were always in the picture. Very persistent, Rod and I talked in 2020, and he never stopped staying in touch and when my wife wanted to buy her own place. After almost 2 years, Rod was there to help us with a smile. Thank you Rod we appreciate you.

  Response from the owner

  Thank you so much for your review, Asad! We really appreciate it and are so happy to hear about your great experience. One of our goals is to make the mortgage process as smooth, quick & rewarding as possible for our clients. We pride ourselves in strong communication and great customer service. You're right - Loan Officer Rod Winston is always going above and beyond. We’ll be sure to share your praises with him! It's awesome to know our standards continue to be met!

• D

  DMcCargo
  5

  I would recommend Kristyn and her team to anyone. Between her and Courtney they were able to help me own my first home.

  Response from the owner

  Thanks so much taking the time to leave a review - we really appreciate it! One of our goals is to make the home-buying process as smooth, quick & rewarding as possible for our clients, especially first-time homebuyers. We're so glad to hear that you had a good experience with the Premium Mortgage Corporation team and Loan Officer Kristyn- she always goes above and beyond. We’ll be sure to share your praises with her and the rest of the team! Congratulations on your first home, enjoy!

• N

  Nicholas Michael
  5

  So far Claudia and Tammy have been a pleasure to work with - answering any questions i have. I Have enjoyed working with both of them and will recommend

  Response from the owner

  Thank you so much for your review, Nicholas! We really appreciate it and are so happy to hear about your great experience. One of our goals is to make the mortgage process as smooth, quick & rewarding as possible for our clients. We pride ourselves in strong communication and great customer service. You're right - Claudia & Tammy are always going above and beyond. We’ll be sure to share your praises with them!

• B

  Ben S
  1

  Initially started out well, with competitive rates and closing fees. Going through the process they had endless delays, ranging from asking for excessively pointless information (e.g. wait 2 more weeks for another bank statement to publish to show that a certain check was cleared, when the proof was already provided), to completely mishandling the close date. The close date was moved up a day, and they never did anything about it. On closing day I had to scramble to fix the homeowner's insurance requirements they had that were not right, which they clearly did not even look at the policy I sent them 3 weeks prior to notify me back then to make a change. Now that I have closed, 2 weeks later the mortgage was sold to another company. That happens, but because this company is so terrible in the close process, it made for a truly dreadful and pointless experience. I could have received the same rate with someone else. I thought I was doing the right thing supporting the local business, but they failed -- should have just gone with Chase or Quicken and been done with it.

  Response from the owner

  We're sorry that you're not satisfied with your closing experience. We have taken your feedback and used it to strengthen our procedures to avoid delays in the future.

• J

  Jared Schutz
  5

  We have done numerous transactions with Anthony over at Premium. We highly recommend them because of their great rates and excellent customer service! ⭐️⭐️⭐️⭐️⭐️

  Response from the owner

  Hi Jared! Thank you so much for your review. We appreciate it!

• A

  Allyson Bellinger
  5

  We recently purchased our first home and went through the buying process with premium mortgage. Very easy to work with and very responsive.

  Response from the owner

  Thanks so much for your review, Allyson. We appreciate your feedback!