Premier Bank Cemetery Rd, Hilliard

Premier Bank Reviews

• J

  John Pappas
  5

  Excellent customer service and best interest rates in Columbus. Forrest and his team always provide the best customer experience..Bank here CBus

  Response from the owner

  Hi Johh, we are so glad to hear that you had a great experience! We will be sure to share this great review with Forrest and the rest of the team. Thank you for choosing Premier Bank and we look forward to seeing you again soon!

• M

  Matt
  1

  Would be surprised if they’re still in business next year. Website is straight out of the 90s, customer service is laughable, and even basic finance technologies don’t work. Everything about this place raises red flags.

  Response from the owner

  Hi Matt, we care about our customers and want every customer to have a positive experience. I shared your concerns with our management team. Denise Beall, Branch Manager of our Hilliard Office would like the opportunity to investigate your feedback further. Could you please contact her at [email protected] or call her at 614-932-2179. She’ll gladly work with you to resolve any issues as quickly as possible.

• T

  The Donalds
  5

  I am biased 🙄😎👍 but get great service on my consumer banking. Friendly staff. Open by appointment only is an issue they are solving in 2020.

  Response from the owner

  Thank you, David, for the 5-star review! We are excited for our expansion of our physical presence in the Columbus community.

• F

  Fracturedapple
  1

  This bank makes it hard to make payments, their is no online pay option if you borrow from them.

  Response from the owner

  We are sorry your experience didn’t match your expectations. We want every customer to have a positive experience. Michael Yoxtheimer, Senior Branch Manager of our Hilliard Office would like the opportunity to investigate your feedback further. Could you please contact him at [email protected] or call him at 614-503-0420. He’ll gladly work with you to resolve any issues as quickly as possible.

• K

  Kara Swisher
  1

  Not a real bank. Avoid at all costs

  Response from the owner

  Hi Kara, we care about our customers and look forward to a continued positive banking relationship. I shared your concerns with our management team. Denise Beall, Branch Manager of our Hilliard Office would like the opportunity to investigate your feedback further. Could you please contact her at [email protected] or call her at 614-932-2179. She’ll gladly work with you to resolve any issues as quickly as possible.

• R

  Rich Howard
  1

  Would give zero stars if I could

  Response from the owner

  Hi Rich, we care about our customers and look forward to a continued positive banking relationship. I shared your concerns with our management team. Denise Beall, Branch Manager of our Hilliard Office would like the opportunity to investigate your feedback further. Could you please contact her at [email protected] or call her at 614-932-2179. She’ll gladly work with you to resolve any issues as quickly as possible.

• w

  warren poling
  1

  ATM machine and location as a whole is incredibly inconsistent.

  Response from the owner

  We care about our customers and look forward to a continued positive banking relationship. I shared your concerns with our management team. Michael Yoxtheimer, Senior Branch Manager of our Hilliard Office would like the opportunity to investigate your feedback further. Could you please contact him at [email protected] or call him at 614-503-0420. He’ll gladly work with you to resolve any issues as quickly as possible.

• I

  Irb
  1

  Still waiting for someone to arrive to open the bank...supposed to open at 8am. It's 8:15.