Premier Bank W Market St, Fairlawn

Premier Bank Reviews

• K

  Kamila M.
  5

  HomeSavings is one of the best full-service community banks in the area! Customer oriented approach, low rates and very clear, easy and quick loan process makes it super competitive among all other banks. The branch manager, Danielle, at W. Market location in Akron is a very sharp, knowledgeable lady with an extremely friendly attitude who will go above and beyond to meet your needs and find the perfect product that you are looking for. The girls at the teller line are always fun to talk to and the customer service is just outstanding - you will be in and out in no time!

  Response from the owner

  Thanks for the great review and kind words, Kamila! We care about our customers and look forward to a continued positive banking relationship. Thank you for choosing Home Savings Bank.

• H

  H Burkey
  1

  Don't use the drive up teller. Waited 5 minutes to be acknowledged then had to push the "call teller" button twice. The teller finally appears and acts like I'm causing her a problem by using the drive thru and doesn't apologize for the wait or anything.

  Response from the owner

  Hello Ms. Burkey, we want every customer to have an excellent experience and are sorry to hear that we didn’t reach that level for you. A manager will be reaching out to you shortly to address your concerns.

• J

  John Chlebina
  5

  I have many business loans with HomeSavings Bank and I would highly recommend them to anyone who is looking for competitive rates and smooth closing process.

  Response from the owner

  Hi John, thank you for the positive rating and for banking with us! We want to be your trusted advisor and will continue to work hard to exceed your expectations.

• D

  David Barry
  1

  This place is the worst! Dishonest and not friendly or willing to help. They “accidentally” debited over $3k from my account and refuse to give it back. Honestly this place needs investigated to turn up the scum. Don’t go here.

  Response from the owner

  Hi David, your feedback is important to us. We pride ourselves in providing excellent customer service and we apologize that your experience did not reflect that. We will ask a District Manager to call you to discuss and hopefully resolve this issue for you.