Premier America Credit Union Canoga Ave Suite C, Woodland Hills

Premier America Credit Union Reviews

• B

  Brad Tronoski
  3

  They shun you if you are not a member, won’t even give you change. Very pretentious, yet their parking lot looks like a dump with trash and potholes and homeless people going through their trash bin. I was going to sign up with them but I’ll go elsewhere. I can find another credit union who will be happy to manage my high value estate.

  Response from the owner

  Hi Brad - we appreciate you sharing your feedback. We apologize that you didn’t have a good experience and would appreciate the opportunity to provide you with the service you deserve. Please DM us your contact information so we may contact you to learn more about your experience and how we can make things right. Thank you and have a great day.

• D

  Dora A. Urquilla
  5

  I am so HAPPY with the service in this location, and every person who helped me was very professional and care all my requirements with good and helpful actitud.

  Response from the owner

  Hi Dora, thank you for your feedback. We are happy to hear about your experience at our Warner Center Branch. We appreciate the opportunity to serve your banking needs. Thank you for being a valued member. Have a great day and stay safe.

• J

  Julienne Febie Lintag
  5

  Great people. They give you a sense of security and they give FREE seminars especially regarding about investments and retirement. You can ask them for advice about everything and are very knowledgeable in their field.

• A

  Aeleysia Olsasky
  5

  This place is the best. I have banked here for almost 40 years since they opened it to relatives of members. Now they are open to the public.They really care about their members. They have lots of great products and services.

  Response from the owner

  Hello Aeleysia, thank you for sharing your feedback and for your long time membership. We appreciate your business and we look forward to continuing to serve your financial needs for many years to come. Have a great day!

• A

  Aj Wells
  5

  The bank and staff are great. But it has been over a week and the outside atm is still out of order. Why is this simple thing not fixed yet??? Thank you so much...

  Response from the owner

  Hi Aj, thank you for your feedback. We are sorry to hear that you've had issues accessing our ATM. We've confirmed that the ATM at our Warner Center branch is up and running and you should have no issues using it. Should you have any questions please direct message us your contact information and we will have one of our Member Service Representatives reach out to you.

• M

  Mayra Figueredo
  5

  Great customer service....why bank when you can credit union... Love everyone in there!! Super grateful to have people we can trust handling or day to day

  Response from the owner

  Hi Maura - we appreciate your trust in letting us meet you banking needs! Thanks for the great feedback.

• M

  Marc Jacobson
  1

  Overall very poor banking experience. Especially the Chatsworth branch. It is horrible!

  Response from the owner

  Hi Marc - we appreciate your feedback and sincerely apologize for any poor experience you’ve had. We’d appreciate the opportunity to see what we can do to make things right. Please DM us your contact information so we may have a representative contact you. Thank you and have a great day.

• A

  Albertina Nunez
  1

  Very bad service, even known I been a customer for almost 24 yrs. I will try my best not to comeback to this place. Highly disappointed.

  Response from the owner

  Hello Bertha, Thank you for your feedback. Our VP of Retail Operations is interested in your feedback and would like to speak with you. May we contact you directly? Please send a private message with your contact info.Thanks!

• J

  Juanita M
  3

  Small bank and is very slow in customer service compared to the one on praerie, even when there isnt anyone else waiting.

• A

  American Riviera Tours
  5

  Great branch. Quiet, employees are nice and very helpful