Popular Bank Austin St, Queens

Popular Bank Reviews

• J

  Jowen Nicolé
  1

  The woman who answered the phone today and did not know what she was speaking of and then proceeded to place me on a hold after I requested to speak to someone more knowledgeable was very rude and ignorant. I will be there tomorrow for your name and I’ve already made my complaint via corporate. For you and the fellow you put on the phone who also did not know what he was speaking about! This branch has a bunch of inhabitant and rude employees who don’t know anything about popular bank protocol

  Response from the owner

  Hi Jowen, we are very sorry to hear about your experience. For security purposes and to protect your personal information, please send us an email to [email protected] with your full name, phone number and more details about your experience. In the meantime, you may also call our Customer Care Center at 1-800-377-0800 for immediate assistance. Thank you.

• C

  Chrissy
  5

  This bank has the most caring and understanding employees ever!

  Response from the owner

  Thank you for your kind review, Chrissy!

• D

  Deborah Negron
  5

  They are very nice warm and helpful I never had a problem I am usually in and out unless I make the mistake

  Response from the owner

  Thank you for your kind review, Deborah!

• D

  Daryl Bell
  5

  Great customer service ! I I have been in a handful of times Andes has time they resolve it fairly easily . are always kind courteous and efficient.