Piedmont Advantage Credit Union Boyer St, Charlotte

Piedmont Advantage Credit Union Reviews

• D

  Deatra Thomas
  5

  I have been coming here for the past 7 plus years and everyone knows me it's like family and they are very close knit and let's you know when there is an issue with your account. I love them 💗

  Response from the owner

  Thank you Deatra Thomas so much for your review! It is our pleasure to serve you. Thank you for your membership!

• D

  Daniel Newell
  2

  Walked in at 9am, saw sign that said shared members must use drive thru window. Was already inside and no one was at the drive thru or inside with 3 tellers looking at me. Had to go back outside and go through the drive thru. You would think that they would treat shared members the same as maybe one day we would open accounts with them. Not the case. On the other hand the tellers always give great service. Whoever makes policy should rethink this one.

  Response from the owner

  Thank you for your response. In an effort to limit the number of members in our branch during COVID-19, we have asked that our shared branch users be served through the drive thru and leave the lobby open for PACU members. We are sorry for the inconvenience this may cause. As always it is our pleasure to serve you.

• A

  Ahikam H
  5

  Ms. Tomica Williams is the teller that made my decision and my experience that awarded her 5 stars on her pleasant greetings and professionalism. I did not noticed a changed in her character to receive below 5 stars. She has exemplified an immutable character every time I observed her. She is my favorite teller.

  Response from the owner

  Thank you for your review!! We think Tomica is a rock star as well! We look forward to serve you in the near future!!

• L

  Leslie Evans
  5

  It is always in your extreme time of need that your greatest supporters are revealed and PACU has proven themselves to be just that - thank you! Being one of the new business clients for PACU we are excited to grow with them and they have been nothing short of outstanding as we work through all our needs. We wish you every success in your new growth and look forward to working with you!

  Response from the owner

  Thank you so much for your review! We value your membership and relationship with PACU! We are thrilled to be able to serve you and your business! We can't wait to see where this journey leads! All the best to you!!

• S

  Sara Gudino
  5

  Best experience I've ever had with a financial institution in my life. We arrived at 1:01 and the doors were already locked. The security guard got a manager due to our unique situation (we are doing a big move from FL and our furniture is being held hostage--we agreed upon a check and they demanded cash at delivery! And on a Saturday at 1230 pm!! Never use NationWide Moving Company btw.) Anyways, the manager (Denise?) so graciously allowed us entry to withdraw money from our Florida account with Fairwinds through the credit union share network. They saved the day! Our own CU (Fairwinds) wouldn't up our withdrawal limit for the day and I've been a member for 7+ years. They thought we were trying to commit fraud. 🙄 Anyways, Piedmont CU literally saved our move.

• Z

  Zach Stancil
  1

  In detail on the phone asked about what was needed to add someone to and account. Was told to bring marriage license and a few other things. Show up after a 45 minute drive and was told more things needed after writing down everything that was needed on the phone. This isn’t the first time this place has wasted me or my wife’s time and look forward to changing banks

• L

  Larry Lewis
  1

  Horrible. Absolutely horrible. They were taking money out of my account that I didn't put in or had anything to do with. I ended up missing bill payments and almost got evicted waiting weeks for them to fix it

  Response from the owner

  Larry, first of all, we would like to apologize to you for not providing you with the positive member experience that we strive meet. Thank you for providing your feedback. We are always looking for ways to improve our processes and would to speak with you about your experience. Feel free to reach out anytime at [email protected] to further discuss the details of your experience.

• J

  Jay Rivera
  5

  Great service in and out not always busy

  Response from the owner

  Thank you Jay Rivera so much for your review! It is our pleasure to serve you. Thank you for your membership!

• L

  Latesha Daniels
  5

  Great bank Great Staff ver friendly

  Response from the owner

  Thank you Latesha Daniels so much for your review! It is our pleasure to serve you. Thank you for your membership!