PeoplesBank Banking Center, VideoBankerITM & ATM St James Ave, Springfield

PeoplesBank Banking Center, VideoBankerITM & ATM Reviews

• f

  felipe de jesus
  5

  This location is near and dear to my heart. The service is exceptional, family oriented environment. The associates working at this location take their time to meet your needs and are very knowledgeable. I have referred several friends and family members to this location and they are all very pleased.

  Response from the owner

  Hello Felipe. Thank you for the 5 Star Review and for your very kind words. We will share them with our St. James team. Hope you have a wonderful day. Chrissy Kiddy, Corporate Responsibility with PeoplesBank

• U

  Usman Nadeem
  1

  Complete waste of time for any person seriously interested in their finances. Wasted over a month of my time on an inquiry for a HELOC. All my inquiries were riddled with inaccurate and unhelpful answers.

  Response from the owner

  Hello Usman. We are sorry to receive your 1 Star Review and comments. Certainly not the service we are known for throughout the region. We would be happy to discuss your experience with you directly to clear up what transpired. If you would like to discuss with us directly please give our Customer Solutions Center at call at 413.538.9500. Thank you, Chrissy Kiddy, Corporate Responsibility with PeoplesBank

• B

  Bryce Collamore
  1

  Absolute horrible place of business with a name like people's bank you think it'd be a bank of the general public but don't be mistaken this bank will gouge and screw over their customers in any chance they can and any situation regardless of the circumstance and to add insult to injury they copy and paste a corporate response to my reviews on their multiple branches see people's bank Springfield or 16 acres branches

  Response from the owner

  Hello Bryce. We are sorry to receive your 1 Star Review and comments. Certainly not the service we are known for throughout the region. We would be happy to discuss your experience, account transactions and mobile banking with you directly again to clear up what transpired. If you would like to discuss with us directly please give our Customer Solutions Center at call at 413.538.9500. Thank you, Chrissy Kiddy, Corporate Responsibility with PeoplesBank

• D

  Denise Heatley
  5

  Helpful staff and always friendly when I go inside.

  Response from the owner

  Hello Denise. Thank you for the 5 Star Review and for your very kind words. We will share them with our St. James team. Hope you have a wonderful day. Chrissy Kiddy, Corporate Responsibility with PeoplesBank

• T

  Thomas Oakley
  5

  The Literacy Lab believes literacy is a human right and that all children deserve the right to become proficient readers despite any barriers they may experience. Everyday we work to build stronger readers here in Western Massachusetts. We are incredibly grateful for the support and partnership of PeoplesBank! We wouldn't be able to serve the students who need it most without their support! We appreciate everything PeoplesBank does to help support our program, our schools, and our students!

  Response from the owner

  Thank you for the kind review Thomas. We are proud to partner with Literacy Lab and applaud your work in our communities.

• A

  Alexis K
  5

  Love this bank. Even had my little one open a savings account through them. Customer service is amazing.

  Response from the owner

  Hello Alexis. Thank you for both, the kind words and 5 Star Review. Hope you and your little one have a wonderful holiday season. Chrissy Kiddy, Corporate Responsibility with PeoplesBank

• k

  karen mcfee
  5

  Very friendly and helpful at all locations! I switched from Westfield Bank, People’s is so much better. Hoping someday they’ll open a Chicopee center branch

  Response from the owner

  Hello Karen. Thank you for writing a review on our PeoplesBank St. James Avenue banking center. We have two banking centers located in Chicopee, both on Memorial Drive. View directions and hours at www.bankatpeoples.com/home/locations-hours. Thanks, Chrissy Kiddy, Corporate Responsibility at PeoplesBank

• L

  Lillian Santiago
  5

  They have very friendly customer services there also very respectful to a customers privacy. When it comes to taking care of my buisness I wouldn't trade this bank with no other they are priceless.

• D

  Dianelyz Colon Ortiz
  5

  The best People Bank forever. Good services and really good and nice people!!

  Response from the owner

  Hello Dianelyz, thank you for both, the kind words and 5 Star Review. Hope you have a wonderful holiday season. Chrissy Kiddy, Corporate Responsibility with PeoplesBank

• R

  Rocky Diggerdog (Diggerdog)
  5

  Best Bank in Western MA! Super friendly staff and the individual service is second to none!

  Response from the owner

  Thank you James. We appreciate the review and your kind words. Have a great day, be safe.