PeoplesBank Banking Center Memorial Dr, Chicopee

PeoplesBank Banking Center Reviews

• V

  Victoria Valentin
  5

  Went to this People’s Bank back in May when I lost my debit card as the other branches in Holyoke were closed due to COVID. I was in the line for Drive thru teller, and I believe they closed at 3 at the moment. The line was long and I was waiting about 15 mins thinking they would be fast but maybe the person they were attending had some issues. It became 3 and I thought they weren’t going to attend the rest of us and to our surprise they sent someone out to see what everyone needed done. As I only needed a bank card the lady took my license and came back out with a new card for me. Definitely a great gesture on their end that I haven’t forgotten 6 months later.

  Response from the owner

  Hello Victoria. What a lovely review, made our day! We will certainly share your experience with our Fairview Banking Center team. Thank you. Chrissy Kiddy, Corporate Responsibility with PeoplesBank

• S

  Sean Surprenant
  1

  Do not bank here. They do not have there act together. I didn't even know what a real bank was until I switched to my new company. Also they switched to no banking in the building, but the woman put the envelope in the drop box with out gloves on.... so that defeats the purpose of distancing. If they actually cared about safety they would have gloves on.

  Response from the owner

  Hello Sean. Our associates safety and our customers safety is our top priority. If you'd like to discuss your concerns with us directly please call 413-538-9500. We hope you have a nice day. Chrissy Kiddy, Corporate Responsibility with PeoplesBank

• S

  Scott Jarry
  1

  Always so quick to charge you an overdraft fee. Transfer money same day and they still charge. Why don't they just decline the POS? I'm done with them

  Response from the owner

  Hello Scott. If you would like to review the details of your transactions please give our Customer Solutions Team a call at 413-538-9500, they will be happy to assist you. Thank you, Chrissy Kiddy, PeoplesBank

• T

  Tabitha Christian
  5

  Been with peoples bank for like 8 years now I will never switch any issue I have they solve it without any problems I would recommend them to anyone

  Response from the owner

  Hello Tabitha. Thank you for the 5 Star Review and for your kind words. We hope you have a nice day. Chrissy Kiddy, Corporate Responsibility with PeoplesBank

• J

  Justin Kratzer
  1

  ATM doesn't work correctly and I always have to wait for 15 minutes in line... super poor customer service for a long time established bank... I am changing my bank asap.

  Response from the owner

  Hello Justin. Agreed, this ATM is not working correctly and we apologize for any frustration it may have caused you. We are working to correct the issues with this ATM and really appreciate your patience. Chrissy Kiddy, PeoplesBank

• A

  Anthony Myslinski
  1

  Don't use this People's Bank their equipment is broken.

  Response from the owner

  Hello Anthony. We do not have any 'broken' equipment and would be happy to chat with you directly about your concerns. If you would like to provide details and chat please call our Customer Solutions Center at 413.538.9500. Thanks, Chrissy Kiddy, Corporate Responsibility with PeoplesBank

• S

  Sarah lynne Chouinard
  5

  Love them been there for years

  Response from the owner

  Hello Sarah. Thank you kindly for the 5 Star Review. We hope you have a nice day. Chrissy Kiddy, Corporate Responsibility with PeoplesBank

• W

  William Foley
  4

  Good, helpful staff. Bank local !

  Response from the owner

  Thank you for the kind review William. Hope you have a good day. Chrissy Kiddy, PeoplesBank