Peoples Credit Union 1st St, Webster City

Peoples Credit Union Reviews

• S

  Susan Allen
  1

  We have banked there too long. We have had multiple experience of short change accounts,. Won't let us transfer money from one account to another, won't let us use our card to pay for purchases, too many overdraft fees, trying to close our account gives us static. Alot of days not friendly on phone or in person. Avoid at all costs to save sanity.

  Response from the owner

  We are always disappointed if a member decides to leave; we appreciate your previous membership and hope you have found a financial institution that will meet all your banking needs.

• N

  Nate Evans
  5

  I have had nothing but good luck with this bank.

  Response from the owner

  Thank you Nate for the 5 STARS! We promise to continue to do our best to exceed your expectations!

• A

  Alasley Lasley
  1

  Yesterday (7/22/19) I had to dump People’s Credit Union. This situation was a long time coming but, I was being lazy and didn’t want the hassle of finding a new bank/credit union. Previously that day I made a purchase in Ames and realized I didn’t have enough in my account to cover it. I called People’s and spoke to Holly advising her of the situation. I told her I would be on my way there to move money from my savings to my checking to cover the -$6.11 balance. I asked her will I be charged the overdraft fee? Holly stated “no as long as you move it over in person”. After returning to town and moving money over I checked my account and noticed a $22.00 overdraft fee. I called People’s and spoke to Jamie telling her my situation who stated “the fee is automatic and the credit union pays dues and they have to charge me”. After my conversation with both these employees I’m closing my accounts and found another bank to assist me with my finances.

  Response from the owner

  We are always sorry to see members leave; but understand you must do what is right for you and your situation. We do have a mobile app that allows you to move money from one account to another to avoid potential overdrafts; however, this must be done prior to any overdrafts happening.

• M

  Michael Rolo
  5

  I have had nothing but great experience with PCU! From loan experience to staff experience to online banking and using the app.

  Response from the owner

  Thank you Michael our goal is to exceed expectations.

• D

  Daniel McCormick
  5

  It's a nice place to bank at haven't had any problems all the employees are nice and will work with you

  Response from the owner

  Daniel, thank you for your membership and "5" STARS!

• M

  Mr turtle
  1

  They will take tons of your money away with overdraft fees you can't opt out of

  Response from the owner

  Unlike banks, Peoples CU has no monthly maintenance fees; however overdraft fees are accessed when money is not available in your account. You can "OPT OUT" of privilege pay (which allows you to use your debit card even if funds are not available - there is a fee each time debit card is used and funds are not available). You must sign a form to OPT OUT. Once you OPT OUT, your card will be declined when funds are not available.