People's United Bank Broad St, Bristol

People's United Bank Reviews

• P

  Paul Muscara
  5

  This location is better than it has been since before 2020. Helpful and friendly staff.

• A

  Andrew Mattei
  1

  Not happy with peoples bank period, but this location is just as bad. I’ve been a loyal customer for awhile now. Ever since they switched from Farmington savings to people’s it’s been a nightmare. I’d say 3.5 years now. I’ve been dealing with an issue for a month now regarding an affidavit I had to fill out to receive a refund from a charge that was made to my account. So I filled it out & waited to hear something back, but all I received was “ohh you still have to sign the affidavit still.” Keep in mind, I’ve now done this 3 times so a lack of communication with the branch seems to be a big issue here. It’s been a month & I still haven’t received my refund yet. Constant “Ohh no worries will handle it & call you back!” & never receive a call back. Not happy at all with that’s going on & on top of most likely switching, going to have to deal with corporate to receive my money that’s OWED to me.

• K

  Kevin S
  1

  Sat in drive through for almost an hour during covid, Only 1 teller and she's old and slow. ATM is down a lot, machines inside the lobby they use don't work. This bank is a mess. No wonder they are always selling the place. I'm switching banks

• M

  Melissa Jacobs
  5

  Since the switch from Farmington Bank to People's, I've had some difficulties with the on-line app and on-line service. However, after a mix up I went into the Bristol office on Broad Street a little bit upset and concerned. I have to recognize Ms. Joann Uribe the Vice President for her help. She was so understanding, attentive, did everything to help me and was very professional. A special Thank You!

• G

  Grant Campbell
  5

  Have personal mortgage and checking account with Peoples’ as well as multiple business accounts. they have always done a good job.

• D

  Dwight Smith
  5

  Really good and fast customer service. Kind and friendly staff. Moe Chislum is a great customer service representative. Really good service. Thank you.

• a

  april rancour
  1

  Slowest service i have ever experienced. In line at drive through for 35 minutes!

• B

  Bill Mutraji
  1

  Slowest service ever. Just just don’t care about customer waiting.

• T

  Tracey Parker
  2

  Teller was rude. Not ve tdd pleasant