Pawn King Merrillville Broadway, Merrillville

Pawn King Merrillville Reviews

• L

  Lisa Imes
  5

  Nice people, never had a problem! Fair prices & always acknowledge when we walk in. Have done business there alot and will continue to.

• N

  Niydra Farris
  5

  I SOLD AN APPLE WATCH TODAY! They did everything I they needed them to do to make sure I walked out as a happy customer. Even connected my phone to the WIFI. Dope place! Dope people!

• J

  Jacky Coria
  1

  Went in there was trying to by a DVD player and some dvds and ask a question got a rude answer by a pregnant chick. Then went to use my debit card and they wouldnt let me because i didnt have my license. The same chick when i asked why she looked next to her and looked back at ne and said because you cant with an attitude. Never even called 1 of the 5 people that were hiding in the office to help me.

  Response from the owner

  Hi Jacky! We are very sorry that you had a bad experience with us! Thank you for taking the time to tell us. As a matter of company policy, we do not allow that credit or debit cards can be used without corresponding government issued photo ID. This is for your protection, to ensure that only you are using your card to shop with us. Here at Pawn King we truly strive for excellence in our customer service, but we realize that at times we may fall short. There is no excuse for rude behavior, we take pride in treating each customer with the dignity and respect that you deserve. We want your visit with us to be as pleasant as possible, but if we fail to deliver you are always more than welcome to discuss any problems you feel you are having with a member of our management. We rely on your feedback to improve our team performance. There is no such thing as perfection, but we are always striving to better our relationships with our valued customers. We cannot address issues without knowing what they might be. Once again, we appreciate your taking the time to tell us how we can improve your experience with us.

• T

  The Brian Wilson
  1

  I was offered $85 for a watch I sold on Ebay for $1100. Moral of the story is if you are very desperate they want your business. Im never that desperate

• R

  Rhyanna
  3

  Friendly staff very upbeat environment They say hello as soon as I walked in the door , I do appreciate that . they seemed very eager to assist. .. I give three stars , cause there was no answering machine after hours . The internet says its open , just that the hours vary on labor day . I ask them about that and they were actually closed ..

• F

  Frank Blangiardo
  5

  The staff is very friendly drew always goes out of his way to help people and tevon is always ready to help and in a good mood...

• P

  Phillip Wilbanks
  5

  Always a pleasure doing business with the staff. They are always friendly and try to give you want you want, as long as its reasonable.

• A

  Alex Randolph
  5

  Best place to do business. Great customer service. I wouldn't go anyware els.shout out to my dude drew.

• A

  Ahmen Bey
  5

  Always a pleasure to come here, been with these guys forever and always get treated with the highest level of customer service.

• B

  Brian Bice
  5

  I gave these people the hardest time, YET they managed to make sure I left with a smile! THANKS SAMANTHA && TIM YOU ALL WERE AWESOME!