Patriot Federal Credit Union N Grant St, Waynesboro

Patriot Federal Credit Union Reviews

• J

  Jay Kay
  1

  Yeah, it says on Google that the Grant street location in Waynesboro is still open on Saturday. I went on Saturday to find a note on the door saying that location is now closed on Saturdays. I did not have enough time to drive all the way to the one in Chambersburg out by Walmart. That one is also open until 1pm I loved that grant street location because it's close to my house and always open until 1pm on Saturday unlike the others that close at 12pm on Saturday. I was furious to find that I could not make a withdrawal until Monday. Please change the hours on Google so this does not happen to anyone else... I'm appalled that I even have to tell you this, considering your reputation as a decent credit union...

  Response from the owner

  Hi Jay. Thanks for reminding us to update our Google branch profile. We apologize for any inconvenience you experienced. We appreciate your membership and always look forward to serving your financial needs. Have a great Thanksgiving, Jay.

• J

  Joshua Gosk
  1

  (I have a motorcycle auto loan with pfcu)Never had an issues with them. until the year of coronavirus 2020. (I was out with a shoulder injury and was not even able to ride my motorcycle). And with covid-19 happening & just alot going on i accidentally let my insurance lapse for a month i tried to fix the lapse, but could not so i purchased my insurance for 1 year for $315 (for the YEAR). So patriot charged me over $350 for 1 MONTH of insurance adding additional $33 to my loan for 12 months or more. After speaking with them explaining what happened hoping they could lowed that fee or waive it seeing these unprecedented circumstances. They was not very pleasant & would not help me at all. So thanks alot ,but will not recommend business with them. I do understand this is common practice for financial institutions ,but seeing with covid-19 and my good standing loan with no late or missed payments.They would had worked with a good customer. To think over $300 they will lose my business forever. I am refinancing my loan. Asap

  Response from the owner

  Hi Joshua, We're sorry to hear that we failed to meet your expectations. We would love to discuss this further with you. Please feel free to call Tawnya at 717-263-4444 ext. 4174 anytime Monday - Friday, 8:00 am - 4:30 pm.

• T

  Teresa Summerville
  5

  They are the best. Very friendly staff and very helpful with all your banking needs!

  Response from the owner

  Hi Teresa, our team appreciates your feedback. We love serving our members.

• E

  Emma Marie Hahn
  5

  Great place to Bank and do all services

• m

  megan otoole
  4

  The nicest people on North Grant Street in Waynesboro, Pa, you will ever meet.

• M

  Michelle Private
  5

  I love the tellers at this Branch. So nice, very patience and helpful. They have a lot of help at this branch

  Response from the owner

  Thank you so much for your great feedback! The staff at our Waynesboro West branch is delighted to serve you!

• S

  Sharrie Poper
  4

  They are an awesome Credit Union , almost forgetting they are out there as they are a new PFCU in this area. I'm so glad Patriot started opening new branches as it truly helped its patrons so much more , I Love this Credit Union ! Thank you Patriot for helping us. . . . help you !

• s

  shona zuniga
  5

  Glad they finally got a branch on this side of town

• R

  Ryo Kitsune
  4

  Never really had a problem here.

• L

  Leslie York
  5

  Very friendly staff at the Grant St. branch.

  Response from the owner

  Leslie, thanks for your feedback. We love serving our members and our community and thanks for being a Patriot member.