P1FCU W Honeysuckle Ave, Hayden

P1FCU Reviews

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  Chris Savage
  1

  During the course of paying the loan on my truck I never once received a payment receipt. Recently I paid off my loan after talking to someone who never once mentioned any delinquency in my account. 2 weeks after paying my loan off, they reported the account delinquent to the credit reporting agencies. When I called, I was told the delinquency was some time ago, but they could not notify me, due to legal reasons. Their website portal where I paid my bill every month never showed me as behind on any payments and nobody ever contacted me. So now they screwed my credit report on a paid loan. I would never do business with them again, nor recommend anyone to do business here.

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  Susan Harris
  5

  We needed some important banking done on a Saturday and Veronica the teller was so sweet and helpful she directed me to April not sure of her title but with in 10 minutes she got it done!!! We are so grateful!!!

  Response from the owner

  Hi Susan. Thank you for the 5 stars! Veronica and April do a fantastic job, and we appreciate you taking the time to show them some recognition! We love the opportunity to serve our members everyday!

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  A Non
  1

  I really thought highly of P1FCU and enjoyed the customer service until they decided it would be a good idea to sponsor a drag queen party for families and kids at "Pride in the Park" in CDA. Also sponsored by the Idaho Church of Satan (not making this up). What a brain dead company to enter into the culture war and alienate their conservative communities and customers. Many other credit unions from which to choose and so I did. This one is a good choice for woke progressives.

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  ChaseMdrums
  2

  Good bank but they really need to up there servers and technology. The mobile app is slow and clunky. Money transfers take forever to process. Very friendly and helpful people tho.

  Response from the owner

  Hi ChaseMdrums, thank you for taking the time to provide honest feedback about your online banking experience. It's great to hear our staff is friendly and helpful when you visit us in the Hayden branch. We appreciate your feedback so we can continue to improve our offerings to our members!

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  LifeTree Center
  4

  We have been using P1FCU since 1990s and have done the majority of our business through them. They have been very helpful kind caring. I appreciate their professional expertise that has mingled the personal caring element in it...keep up the good work we can always improve somewhat!

  Response from the owner

  Hi LifeTree Center, thank you for the kind words! We are always looking for feedback on how we can improve so that we may be the very best for each and every one of our members. Thanks for sharing and being a part of our credit union family!

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  Wyatt Engle
  5

  Made my auto loan quick easy and painless. Staff was exceptionally nice and took care of my needs. Also made me aware of more payment and added options to my loan that made it better.

  Response from the owner

  Hi Wyatt, thanks for sharing your experience with others. We're lucky that we get to serve great members like you every day! We appreciate your membership. 💙

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  Trevor
  1

  They will continue to charge you insurance on your vehicle even if you get a policy. They charge a “$12 convenience fee” for using your credit or debit card to pay a bill. You have to use cash to pay that bill at the actual branch location. Forcing you to get a fee from their ATM if you don’t use Potlatch as your primary bank. THEN each time you call they will give you a 2 minute speech asking you permission to run your card after you’ve already been on hold for 20 minuets.

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  Craig Copeland
  5

  What a great place to do business this credit union never fails to go the extra mile all the ladies have worked with me getting loans or on my account and various things and have been great but kudos to Leann for wading through the vw maze with me

  Response from the owner

  Hi Craig, thank you for taking the time to recognize your amazing staff at Hayden! Providing exceptional service is at the core of everything we do. Thank you for letting us be a part of your financial journey. We appreciate you!

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  Donda Walsh
  5

  I am a member of a credit union out of the area in the shared network. It seems too often doing transactions in other credit unions, the process is so awkward. I appreciate the quick, smooth and professional transactions at this credit union.

  Response from the owner

  Hi Donda, we're sorry we didn't respond sooner, thank you for taking the time to share your experience at P1FCU with others!

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  Carlene Carney
  5

  Easy to contact. Friendly service EVERY time

  Response from the owner

  Hi Carlene, thank you for taking the time to leave a great review for our Hayden branch! We strive to provide consistently exceptional service to our amazing members. We appreciate you choosing to do business with us, and we look forward to many more years of serving you!