Orion Federal Credit Union American Way, Memphis

Orion Federal Credit Union Reviews

• B

  Beverly Smith
  4

  This is one of the greatest Orion Branches around! Michelle for years have kept things running smooth at this branch, I miss her when she's circulated to the other branches.. Whenever she is around you can feel certain that you will have an excellent experience.She certainly knows her business craft and is an asset to the members. The other associates are also friendly, efficient and reliable when it comes to business transactions.The efficiency and attentiveness is tops. Even their security people are nice and will spoil you with good southern hospitality.Thanks Orion for hiring people of greatness.

• K

  Kathy Mosley
  5

  I LOVE my ORION. I refer to it as mine, because this is the branch I would go to when it was on S. Perkins and Knight Arnold. Now, that it's on American Way, I could walk to it, if I like. Very friendly and helpful tellers, advisors, and you just gotta love Mr. Porter...BEST SECURITY GUARD EVER!

• K

  Kidon King
  5

  My representative was able to take off everything needed

  Response from the owner

  Kidon, thank you for your feedback. We’re glad to hear you’ve had a positive experience with Orion. We look forward to continuing to earn your business.

• B

  Bee Bee
  1

  Hate this location & mill branch location , the BEST location is on poplar . ATM ALWAYS out of service , literally 95% of the time . Very inconveniencing ! I always have to use the First Tennessee ATM accross the street and that cost me a extra 4 dollar INCONVENIENCE FEE !! Worse bank I’ve ever been with in my life

  Response from the owner

  Bee, we're sorry to hear about your experience at these Orion locations. It is our intention to provide exceptional service to our members. We appreciate your feedback and take your comments seriously as we upgrade our processes.

• Y

  Young Bills
  5

  I don’t like banks but Orion is a place that has change the way I think about financials. They are good in my eyes

  Response from the owner

  Thank you for your feedback! We’re glad to hear you’ve had a positive experience with Orion. We look forward to continuing to earn your business.

• L

  Letrekius Shelby
  1

  Waited on hold for damn near 30 minutes for nothing more than once after I had spoken to someone that was no help AT ALL

  Response from the owner

  Letrekius, we'd like to understand your experience at Orion so we can respond to better serve you. You can reach us at [email protected].

• J

  Jasmine B
  1

  They took forever, so I sat there an hour, only for them to tell me to apply online because they were closing and when I applied online my app was denied.