Oregonians Credit Union Reviews
I highly recommend Oregonians Credit Union! My husband and l have banked here for years! They have helped us with many different loans over the years and have really wonderful service. When l walk in everyone is so friendly and lm always treated very well! Shafer from the Oregon City branch went the extra mile bringing to my attention a new rewards program that pays me money just for using my debit!
As new members of the credit union I am very pleased with the outstanding level of customer service. We were able to get qualified for our loan quickly and they had our best interest in mind. Everyone who we have come in contact with has been very professional to work with and the best part is you do not have to wait long on hold or long wait lines to speak to someone in the branch. I highly recommend! Thank you Kailee and Shafer.
Kailee was phenomenal! She has been very helpful, responsive and went above and beyond to get our loan funded quickly. We are so glad she is the one who helped us with our loan!
I'm not not happy with the due date on my car loan because according to collections side of main branch we were only paying half month on monthly payments and it getting us into deliquemt status I wasn't aware of this and it was on due date on contract but yet despite this the loan is deliquemt and had this going on since 2017 and loan is way past The two year agreementResponse from the owner
Hi Roosevelt, I'm sorry to hear about the trouble you're having with your loan! A loan remains current when the full payment amount is made on or before the due date. Whether it's paid all at once or split into multiple payments doesn't effect this. Otherwise, unpaid interest from one payment remains unpaid and pours into the next payment; so unless a higher amount is paid, this means less of the payment goes toward the principal balance and as this continues it will extend the life of the loan. If you need to change the day of the month your payment is made, we're happy to help! Please give us a call. However, if you need to change the date your payment is made to a future date that would imply months of skipped payments, we only allow one skipped payment on a loan per calendar year. Hopefully this information is helpful. - Meaghan w/Oregonians
I recently shopped around for a credit Union to move my banking needs from a bank to a credit Union. I found Oregonians CU in Oregon City and met Melissa Palmer. She provided the most genuine and most sincere customer service I’ve ever experienced. She considered my loan applications based on the whole picture and not just a credit score. With her hard work and diligence she was able to approve me and close my loan within a 3 day turn around. I am now a customer/member of Oregonian Credit Union for life. Thank you Melissa and crew at Oregonians Credit Union.
I have been with Oregonians Credit Union for many years, and for good reasons. I have never had to look at changing credit unions as I am so very satisfied with their services. The staff are friendly and courteous, and I have never had the slightest problem with errors on their part. Auto payments and online banking make it so very convenient to conduct business. Rates are excellent, and they are very responsive and personal. Melissa, the branch manager, is outstanding. She is kind, courteous, attentive, and uses great discernment approving or denying loans. Oregonians is extremely helpful with all of our banking needs!
Super easy to work with! I loved the text communication with their associate Kailee and how quickly she responded!!!Response from the owner
Hi PJ, thank you for your feedback! We're glad to hear it was easy to communicate with us and we hope your needs were all met! Feel free to text us if you have questions, concerns, or new needs arise 😊 P.S. we love Kailee, she's a rockstar! -Meaghan w/Oregonians
This banking experience has been the best. Melissa at the Oregon City branch has been phenomenal going above and beyond. Between refinancing, helping me run various numbers to work within my budget, and offering services recommendations, the experience has been outstanding. The best customer service ever, and i look forward to continuing to do business there for a long time!Response from the owner
Hi, Marshall. We are so delighted to hear about the service Melissa has provided you! We appreciate you sharing your feedback and we certainly look forward to keeping you as a member for a long time! 😊 -Meaghan
Kailee was absolutely wonderful! She is super professional as well as very personable. She went the extra mile to get me a fantastic rate. I couldn’t have picked a better person to help me. Thank you so much!
Professional and knowledgeable staff who made my car loan experience very easy. Kailee made my first car loan experience a great one! I would totally recommend Oregonians Credit Union to everyone looking for a streamlined banking experience.
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