Oportun Broadway, Chula Vista

Oportun Reviews

• P

  Peka Avalos
  5

  Great customer service. Answered all my questions and Celeste was the one who helped me out. I am extremely happy with the service I received. I truly recommend this place.

• l

  largeFRIES
  5

  Amazing service! Celeste was very professional in and a great help. Will be coming back for all my loan needs.

  Response from the owner

  Thank you for the 5 star review, largeFRIES. We are so appreciative when we read reviews like yours.

• B

  Big Ticket Los
  5

  Great service! Very easy and fast. Everyone was very nice and helpful

  Response from the owner

  Thank you for your feedback, Big Ticket. We appreciate your business.

• M

  Mayra Ramirez
  5

  Great service!! Fast and very professional. Celeste was very friendly and helpful!

  Response from the owner

  Thank you for the fantastic review, Mayra, and for sharing your experience. Our team loves to hear this type of feedback.

• J

  Jasmin Samaniego
  5

  Very great & fast service! The application processes was very easy & Celeste was very helpful & explained everything that I signed throughly!!!

  Response from the owner

  Thank you for the fantastic review, Jasmin, and for sharing your experience. Our team loves to hear this type of feedback.

• A

  Alyssa Rockin
  1

  First and for most, these people will call you non-stop. They have very rude & poor customer service. Twice when I was on the phone with them they pretended that they couldn't hear me when I called them out on their service. Even when you apply and you are approved you have to go through a 30 minute phone call with someone just so you can get started and they move very very very slow. Right now I had to call twice in order to have them remove my phone number so I can no longer receive no more calls, I had 5 voicemails regarding the same thing. I paid off my loan 3 months ago and when I did I kindly said since I paid off my loan I won't receive anymore phone calls correct and they said yes. NOPE WRONG, I was still receiving constant voicemails and calls. If you are really disparate for a loan then by all means go here, but I highly highly do not recommend this place. I wish they had negative 1 star on here because that's how poor their service is.

  Response from the owner

  Hi Alyssa Rockin - We are very sorry to hear about the trouble that you recently experienced with us. Please send an e-mail with your contact information to [email protected]. Our Customer Experience Department will gladly look into it and follow-up as soon as possible. Thank you!

• C

  Claudia Khalifah
  1

  There’s always one employee working on applications and payments, which makes the line slow due to the process of applying for a credit line. Work on leaving at least 2 people at all times. Poor Customer Service (not professional).

  Response from the owner

  Can we contact you to learn more about what happened and see if we can help in some way? We don’t know how to reach you, please send your contact information to [email protected] so we can reach out.

• S

  Sergio Hernandez
  5

  very fast service and the people working here are very polite.

• N

  Nereyda Macias
  1

  my review is about their service though their customer service number. Its HORRIBLE, i asked a couple of questions and as soon as they got stuck or didn't know the answer they hang up! The very first thing they do is ask for a number were they can call back in case the call drops and they never called back so I knew they were hanging up on me.

• J

  Jose Alegria
  5

  Fast and easy braulio help me out and explain every detail took less that 20mins thank you

  Response from the owner

  Thank you for the review, Jose. We love to hear this type of review.