OneMain Financial - Regional Customer Center E Park Dr, Harrisburg

OneMain Financial - Regional Customer Center Reviews

• J

  John Chapman
  1

  RENEGGED ON HAVING 2 MONTHS FREE OF PAYMENTS NOT HAPPY. JULY SHOULD HAVE BEEN THE FIRST PAYMENT (16TH) NOT JUNE 16TH I WAS PROMISED 2 MONTHS FREE OF PAYMENT AND NEVER GOT IT.

  Response from the owner

  Hi there John. We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• S

  Sandy
  5

  My loan rep Tracy was great. She made the whole process easy and fast. Great customer service. I would highly recommend.

  Response from the owner

  Hi Sandy, We're happy to hear that your loan process went smoothly and that Tracy delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – LF

• S

  Sharon Horne
  5

  Your company showed good customer skills, made you feel comfortable and did everything to help you obtain a loan. I would recommend others to your company.

  Response from the owner

  Hi Sharon, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. Best wishes, – LF

• S

  Sherri Conyers
  5

  I had a great experience working with my loan officer. She was great!!! Thank you giving me the opportunity to have a loan with this company.

  Response from the owner

  Hi Sherri, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. Have a great day! – LF

• L

  Lisa N
  5

  The woman (Megan I believe) who helped us was super knowledgeable and professional. She made this whole process very easy and understandable. Her kindness was not forgotten. If you need help go to this branch these workers are so kind and helpful.

• M

  MJ Davila
  5

  I found they are very respectful and very willing to do what they can to help your situation. They are very swift in their turn around time. Would definitely recommend OneMain.

  Response from the owner

  Hi MJ, We appreciate your positive feedback about your experience. We're pleased to hear that your loan came through quickly. Feel free to reach out for any additional assistance. – LF

• C

  Carmen Santiago
  5

  Mr justin Harley was awesome! He explained everything in detail to the t. I had my daughter there and he even somehow managed to make her feel like she was apart of the process. He was a pleasure.

• E

  E H
  1

  Applied for a loan online through this company. Was told everything was set in stone and all I had to do was show up and sign loan paperwork. I arrived, and was told I should have brought a blank check for them to know my bank account number. I was not prepared for this. I was able to get ahold of my bank account number for them. When they pulled up my information I was approved for only 25% of what I had asked for despite being told otherwise on the phone. This place sucks. I won't be back.

• A

  Annette ARTZ
  5

  We always have a wonderful experience with the ladies in Harrisburg,Pa. Paxton Street. They are always so understanding and explain everything very clearly to you. Most of all they will go above and beyond to help you out and get you exactly what you need. Thanks so much!!

• A

  Aaron Smithgall
  1

  I called into speak to the manager Brittany at The Mechanicsburg, Pa store. I was greeted by an associate named Melanie. When I ask to please speak with the manager concerning a question about my account she very rudely asked who I was and put me on hold. She came back on the phone with out even giving me a chance to say anything she said the manager will not speak with you we are not no longer handling your account. She proceeded to cut me off and be very sarcastic. I never write a review, but at this point I have had nothing but sarcasm and unprofessionalism every time I call into this company. I strongly advise that if customer service and professionalism is something you value, do not do business with this location. Also read the fine print your interest rate is as high as 26 percent and most banks don't show this as a positive on your report. I made the last four payments through an outside firm and they are still reporting missed payments and Mechanicsburg just pushes my concerns off. Real professional One Main in Mechanicsburg