OneMain Financial - Regional Customer Center Wickchester Ln, Houston

OneMain Financial - Regional Customer Center Reviews

• E

  Elizabeth Brammer
  5

  My loan agent, Laura, has been incredibly helpful. She does EVERYTHING she can to make sure you get the loan you need. She also is understanding & caring when you might have trouble with payments. She will immediately put you in touch with the Insurance company that helps approve payment forgiveness due to your situation. She genuinely cares.

  Response from the owner

  Hi Elizabeth, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! Best wishes -JS

• C

  Carmen Luque-Baptiste
  5

  When the process first started it was hard to get in touch with my go to person. I work nights and it's a problem with all transactions I have. For the most part it was easy to get information vital to the process in to the company. It had great benefits in the end for our vehicle. I was satisfied with the over all experience and would do business with them again.

  Response from the owner

  Hi Carmen, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS

• J

  James R Mosbey II
  1

  Stay away! Getting money wasn't the issue. After sometime of paying on the loan I became disabled due to work related incident. Though I was reluctant at first, I'm glad I paid extra for the insurance suggested as a tag on by One Main for this exact situation. However after 2 months of the insurance making the payment(you have to submit separate claim paperwork for each payment) they said they wouldn't accept the Doctor supplied form?? I'm still on disability and they have taken my vehicle and still say I have a balance on the account. I thought they were different than most places like them but NO there the same. Most of the 4-5 star reviews will be new customers, I started with them in 2016

  Response from the owner

  Hello and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• Y

  Yaku Rylander
  5

  This company is extremely awesome. The rep that helped me was gentle, very personable and sincerely interested in me. Very rare qualities in the last days. I highly recommend them.

  Response from the owner

  Hi Yaku, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS

• C

  Chelsea Winfrey
  5

  Suzie was an awesome rep! She was very knowledgeable, honest, and provided extraordinary customer service. If I ever need to apply for another loan, I would want her as my representative. I would also highly recommend her services to anyone in need of a loan.

• M

  Marsha Evans
  5

  Kawannis Williams was an awesome rep that helped us meet all our needs and concerns. I recommend Kawannis kindness and generosity to people, I know.

• M

  Mary Petrovich
  5

  Laura is always the best! I love working with her. Thanks

• T

  Teri Davis
  4

  Great company, been doing business with them for over 8 years!

• p

  pauline becerra
  5

  It's been real fast and easy. Very friendly service

• C

  Christopher Noble
  1

  Susie was the worst she’s a lair rude a all around nasty person