OneMain Financial Se Everett Mall Way, Everett

OneMain Financial Reviews

• A

  Anisa Xiong
  3

  I had a 5 year personal loan with them. They were helpful when I needed it but I wish I would have read the fine print. I didn’t even realize how high my interest was until 3 years into it. Regardless it was great to help build my credit but sucked because of high interest. I think my $8k loan turned into $18k after making all the payments with interest.

  Response from the owner

  Hi Anisa, Thank you for taking the time to provide your feedback. Various factors come into play when applying for a loan. Feel free to reach out to your loan specialist to discuss your situation. We’re certain they will be able to help you better understand your concern about interest rates. – LF

• A

  Avery Brockett
  1

  I am not sure if they know exactly what they're doing here. It was inept customer service mixed with incompetency. I reached out to the corporate office for my application to be processed, and it was done in no time. I even tried giving advice or feedback to the manager but he never called me back.

  Response from the owner

  Hi Avery. We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• J

  James Paulsen
  3

  I have had 2 personal loans at this branch and I get an email that said I was pre-qualified for a loan at a 2% discount. The workers that helped me the first two times were great. Seems to be a new group of employees? Do not deal with Kevin he is not professional. Told me he run numbers and call me. Never did!

  Response from the owner

  Hi James, thank you for reaching out — I'm happy to help. Please email: [email protected] with your phone number and zip code if you would like a member of our customer care team to reach out to you. -AS

• K

  Kayla Brown
  1

  Very upsetting experience for my husband to first be told he is approved and can sign at 6 pm to then having an issue with social security verification, sent in picture of card and having credit pulled AGAIN, to suddenly being denied. Nothing changed on this side. heartbreaking and the fact no one even called to deliver the news just an online “sorry” it doesn’t make any sense and we are entirely screwed since we put in the notice at our apartment complex when they TOLD US MY HUSBAND WAS APPROVED. Anyone want to buy foot pics? This place sucks.

  Response from the owner

  Hi Kayla, we are sorry that your experience with OneMain was not what you anticipated. Our loan specialists make decisions based on a variety of different factors in the full application. One of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. Please call 855-663-6246 and have your decision reference number handy, and we'd be happy to oblige. Thanks, and have a wonderful day. -AS

• C

  Curt Dooley
  5

  A professional and responsive company, they made the process of obtaining a debt consolidation loan simple and pain-free. I was prepared for the worst but instead got the best. So glad I made the call.

  Response from the owner

  Hi Curt, Thanks for the kind review. We appreciate your comment. Best wishes -JS

• Z

  Zac Jolly
  5

  This place is THE easiest and best if you need help! Jordan is absolutely amazing! I have needed a loan 3 times now and each time they have been fast and easy to work with. Rates are high but the service I received from Jordan, and the other reps is top notch! I would recommend working with her and One Main Financial to ANYONE who needs a loan!

• S

  Shawn Krill
  4

  Getting a loan here was fast, easy, and the staff was professional. Anyone complaining about let fees needs to pay on time. You otherwise agreed in your contract to pay extra if you are late. I saw a staff of professionals working quietly. The interest is a bit high... but that's the cost...of fast, and easy to get loans.

• P

  PEARL MCCARTY
  1

  My loan turned down. That was fine. But today I get notice from my car insurance company. ONEMAIN has a lien on my car. I didn't realize they were closed on Saturday. So now I have to wait until Monday to find out why. And what happens I'd I have an accident? They get first dibs on recovery?? I am so angry...

• T

  Toys for Twins & Panos
  1

  I took out a loan with One Main Financial and I pretty much regret doing it. I have to say dont work with the Lynwood office and especially with Tyler "Mgr" very unprofessional and just shady business in general in that office. They wouldn't work with removing a late fee when I was paying the balance in full after being with them for eight months and never late. They pretty much take your money 💰 But they won't work with you in getting some of your money back, especially when I was asking for a simple late fee return!. Oh well!

• S

  Sonya Howard
  5

  I had medical issue come up. I needed to take time off work. I had hundreds of dollars in prescriptions, a 4 day hospital stay. I had loan with onemain already. With missing over a month of work I was looking at not being able to pay my bills. I called and the refinanced my loan. They were there. Thank you